

HUB International - New York, NY
5 Bryant Park, New York City, New York 10018
Customer Reviews
4 Reviews
About HUB International - New York, NY
Employer Size Expertise
11-50
51-100
101-250
251-1,000
1,001-2,500
2,501+
Employer Revenue Expertise
$1M - $5M
$5M - $50M
$50M - $250M
$250M+
Top Insurance Carriers
Expertise Section
Benefit Administration Technology
Medical Claims Analytics
Open Enrollment Support
Professional Employment Organizations (PEO's)
Self-Funded Plans
Stop Loss Coverage
Industry Expertise
Accommodation and Food Services
Admin, Support and Waste Mgmt
Agriculture, Forestry and Fishing
Arts, Entertainment and Recreation
Construction
Educational Services
Finance and Insurance
Health Care and Social Assistance
Information
Management of Companies
Manufacturing
Other Services (except Public Administration)
Professional, Scientific and Technical
Public Administration
Real Estate Rental and Leasing
Retail Trade
Transportation and Warehousing
Utilities
Wholesale Trade
Customer Reviews
3.5
Based on 4 Reviews
Adam Jernow
Very challenging to reach anyone. I've been trying for a few days.
Rachel Rosales
What a disappointing first experience purchasing condo homeowners insurance. The broker, Grace, while very pleasant was slow to respond, slow to provide a quote, and lacked thorough communication, and completely disappeared on me. On Monday morning, I left a message in the company's voicemail box. I did not get a response. So on Tuesday end of day, I called again and was connected to Grace who said she "meant to call me". We discussed my insurance needs, and she said she'd get some quotes to by the end of the next day, Wednesday. On Wednesday, I received nothing, neither a quote nor an update. On Thursday afternoon, I again called Grace after still hearing nothing. She apologized and said she would have something to me by end of day. Thursday night, a emailed Grace after reviewing the quote and said we changed our criteria as we were concerned about the premium cost. On Friday, Grace was out of office but did respond to my email to say she could get back to us with another quote on Monday. I emailed her to thank her for being flexible and confirming we connect on Monday. On Monday, I reconfirmed with Grace that we should reconnect as she had said. Grace never did respond to my last two emails from the Friday and the Monday. She has gone radio silent. We're now a WEEK into trying to get simple homeowner's condo insurance, and I have nothing to show for it. I switched brokers and got a quote, a binder and an invoice within an hour. I have a huge community of friends in the city, many coming into the stage of buying homes and insurance. Because of this experience, I will not be recommending HUB.
Michael Hotz
Great team of leaders
Nate Jermunson