Heffernan Insurance Brokers - Walnut Creek, CA
Heffernan Insurance Brokers - Walnut Creek, CA

Heffernan Insurance Brokers - Walnut Creek, CA

1350 Carlback Ave, Walnut Creek, California 94596

Customer Reviews

5 Reviews

Services

Health

Health

Dental

Dental

Vision

Vision

Life

Life

Disability

Disability

Voluntary Insurance

Voluntary Insurance

Liability

Liability

Retirement

Retirement

About Heffernan Insurance Brokers - Walnut Creek, CA

Heffernan Insurance Brokers offers commmercial insurance, personal insurance, employee benefits, and financial services across the United States and the United Kingdom. They are proud to be 100% employee owned and donate a significant amount of their profits to charity.

Employer Size Expertise

1-10

11-50

51-100

101-250

2,501+

Industry Expertise

Accommodation and Food Services

Arts, Entertainment and Recreation

Construction

Educational Services

Finance and Insurance

Health Care and Social Assistance

Manufacturing

Other Services (except Public Administration)

Real Estate Rental and Leasing

Retail Trade

Wholesale Trade

Customer Reviews

2.8

Based on 5 Reviews

The lOnEr

Review posted on 08/15/2022

One of the worst receptionist out there why such people work when they don't care about customer's security... The most impatient human!!!!


Christine Shene

Review posted on 02/13/2018

We LOVE working with Tami and have worked with her for over 11 years. She always calls just check in on us and just to see how we are doing. She always provides us with a rapid response to our email communications and while she may not know the answer at the time, she always communicates to us and does not leave us hanging. When renewing our services with her, she always makes sure to provide a wide range of options for us to choose, even though we may have scaled down the year before. She has been a great pleasure to work with!!!


Max Pittsley

Review posted on 12/19/2019

We've been passed from account manager to account manager, sometimes without being notified. We've had to contact the owner to figure out why emails weren't being answered, only to learn that the manager we were contacting no longer worked there (and, apparently, they don't set up forwarders or bounces for terminated employees' email addresses). Apart from that, almost every interaction that we've had with them has been fraught. No response to emails until we prod them about progress on the issue in question. They lose documents and ask us to re-send. And they always blame delays on the insurance providers and never apologize. Overall, a real hassle to work with, and absolutely not reliable. 2 stars instead of 1 because we do get a good policy through them.


Linda Cadogan

Review posted on 08/17/2017

Team very responsive to our business needs. Contact is always available and if not does get back to us very quickly. Our broker is Marisa and she is great with helping us and responding quickly to our needs here at Care at Home, Inc.


Mr Feet

Review posted on 12/16/2021

The receptionist, I think her name is Teresa is so rude, short and has a terrible attitude. I can't believe the owners tolerate her behavior!

Schedule Consultation

Contact Info

Address

1350 Carlback Ave, Walnut Creek, California 94596

Schedule Consultation

Contact Info

Address

1350 Carlback Ave, Walnut Creek, California 94596

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