Economy
The Employment Situation for October 2024
The latest economic release from the Bureau of Labor Statistics reports that the U.S. added an impressive 254 thousand new jobs last month, while the unemployment rate fell slightly to 4.1%.
October 7, 2024

Editor's Note: This report is based on survey data from September 2024 that was published in October 2024. This is the most recent data available. (Source: Bureau of Labor Statistics)

The unemployment rate fell one-tenth of a point for a second straight month, dropping from about 4.2% to 4.1% after inching up for the 5 consecutive prior months.

The payroll figures were even more impressive, with over 250 thousand new jobs added through September, beating estimates of 150 thousand jobs by nearly 70%. 

The number of unemployed people essentially held steady at about 6.8 million which is up approximately half a million people from where it was 12 months ago when the unemployment rate was 3.8%.

Interestingly, the number of people who were jobless for less than 5 weeks fell by more than 10% down to 2.1 million, while the number of long-term unemployed was essentially unchanged at 1.6 million, which is up slightly from 1.3 million at this time last year. 

The food services and drinking establishment industries were responsible for the largest portion of the 254 thousand jobs that were added last month, netting almost 70 thousand additional workers over the course of September, which is almost 5 times the monthly hiring rate that food services and drinking establishments have averaged over the last 12 months.

The healthcare industry added the next most net jobs  last month at 45 thousand, although that figure represents underperformance relative to the 57 thousand jobs that the healthcare industry has been averaging for the past year. 

Government payrolls increased by about 31 thousand jobs, while the social assistance and construction industries each saw their ranks grow by about 26 thousand. 

No industries saw a significant decrease in jobs throughout September while the remainder of industries including natural resource extraction, manufacturing, wholesale, retail, information, transportation & warehousing, finance, and business/professional/other services all remained essentially unchanged.

Average hourly pay spiked by 13 cents last month, jumping to $35.36 per hour and representing a 0.4% increase over the month before. Average hourly pay has increased by 4% over the last year, which is two-tenths of a point higher than it was in last month’s report.

The average workweek, on the other hand, increased by another tenth of an hour down to 34.2 hours per week.

Mployer’s Take

Just over 2 weeks ago, the Federal Reserve announced the long-awaited 50 basis point (or half percent) cut in the benchmark interest rate, which is the first rate cut since 2020.

With those rates still around 5% however, another rate cut before the year ends remains possible at this point - especially in light of inflation in consumer prices hovering at 2.5%, just over the Fed’s long-stated target of 2% - but the strength of this of this jobs report has probably reduced the chances of another rate cut in the next few months.

From an economic perspective, it is hard to find much to complain about in this data, and the long-sought soft landing that the Fed has been aiming for appears to be coming to fruition.

Looking at the political perspective given the upcoming election, the strength of this report would certainly be welcome news by any incumbent candidate who can fairly claim some credit, and that may be increasingly true the closer we get to Voting Day.

As it turns out, however, this particular jobs report won’t be the last to arrive in advance of the election, as the November report covering October’s data will come out on November 1st this year, which happens to be the last Friday before ballots are cast on Tuesday, November 5th. 

The strength of this jobs report is undeniable, but the contents of next month’s report may ultimately be significantly more influential. 

Check out the Mployer blog here.

Employee Benefits
Mployer Advisor Announces 2023 Winners of Third Annual ‘Top Employee Benefits Consultant Awards’ in Colorado
Nashville, Tenn.– August 31, 2023 – Mployer Advisor, the leading independent platform for employers to research, review, and evaluate insurance brokers has named over 500 winners across more than 50 regions as part of its third annual “Top Employee Benefits Consultant Awards” for 2023. Mployer Advisor’s Top Employee Benefits Consultant Award Program evaluates brokers based on breadth and depth of experience across employer industries, sizes, insurance products, and employer reviews.
August 31, 2023

Nashville, Tenn.– August 31, 2023 – Mployer Advisor, the leading independent platform for employers to research, review, and evaluate insurance brokers has named over 500 winners across more than 50 regions as part of its third annual “Top Employee Benefits Consultant Awards” for 2023. Mployer Advisor’s Top Employee Benefits Consultant Award Program evaluates brokers based on breadth and depth of experience across employer industries, sizes, insurance products, and employer reviews. We recognize esteemed brokers that demonstrate market-leading competencies and a proven track record of success among employers, insurance providers, and peers.

Our team is proud to recognize this group of 2023 top-rated insurance advisors as part of our third annual Top Employee Benefits Consultant Awards,” said Brian Freeman, the Founder and CEO of Mployer Advisor. “Employer-sponsored healthcare and benefits cover over 150M Americans. Who an employer selects as their benefits advisor has more impact on employee cost and satisfaction with their healthcare than who an employer chooses as the insurance carrier. We have rated these brokerages utilizing sophisticated, industry-first algorithms, and we applaud the winners’ demonstrated commitment to service, quality, and positive employer feedback.”

Mployer Advisor determined the winners of the third annual “Top Employee Benefits Consultant Award” by analyzing each brokerage based on historical data, online reviews, their M Score rating, and demonstrated business experience.

The Colorado job markets are among the most competitive in the U.S. Mountain-Plains region, employing over 3.1 million people. Offering competitive employee benefits is a critical factor in hiring top talent for the region’s employers. Finding and partnering with a highly rated insurance consultant is imperative to retaining talent in any market.    

The recipients of the 2023 “Top Employee Benefits Consultant Awards” for Colorado are as follows:  

 

The above winners are a snapshot of Mployer Advisor’s matrices and proprietary M Score on June 15, 2023. To view a full list of consultants in Colorado, visit MployerAdvisor.com.  

About Mployer Advisor:  

Mployer Advisor is changing the way employers search, evaluate, and select insurance advisors. The intuitive platform connects employers and employees to great benefits and insurance plans by providing employers with actionable data to easily evaluate and select the best advisor for a company’s specific needs. Most brokerages have a profile on Mployer Advisor, which provides independent ratings of insurance advisors to support employers. Insurance brokers cannot pay to influence their Mployer Advisor rating. Only highly rated brokerages are allowed to advertise on the platform. To learn more about Mployer Advisor, visit https://mployeradvisor.com and follow us on LinkedIn.  

Disclaimer: Rankings are dynamic, and this report may not reflect the rankings currently listed on Mployer Advisor’s website. Because Mployer Advisor’s research is ongoing, interested companies that want to join next year’s list are encouraged to claim their free profile on Mployer Advisor.

Media Contact:  

Anthony Waters

Anthony.waters@mployeradvisor.com

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Employee Benefits
Mployer Advisor Announces 2023 Winners of Third Annual ‘Top Employee Benefits Consultant Awards’ in Nevada
Nashville, Tenn.– August 31, 2023 – Mployer Advisor, the leading independent platform for employers to research, review, and evaluate insurance brokers has named over 500 winners across more than 50 regions as part of its third annual “Top Employee Benefits Consultant Awards” for 2023. Mployer Advisor’s Top Employee Benefits Consultant Award Program evaluates brokers based on breadth and depth of experience across employer industries, sizes, insurance products, and employer reviews.
August 31, 2023

Nashville, Tenn.– August 31, 2023 – Mployer Advisor, the leading independent platform for employers to research, review, and evaluate insurance brokers has named over 500 winners across more than 50 regions as part of its third annual “Top Employee Benefits Consultant Awards” for 2023. Mployer Advisor’s Top Employee Benefits Consultant Award Program evaluates brokers based on breadth and depth of experience across employer industries, sizes, insurance products, and employer reviews. We recognize esteemed brokers that demonstrate market-leading competencies and a proven track record of success among employers, insurance providers, and peers.

Our team is proud to recognize this group of 2023 top-rated insurance advisors as part of our third annual Top Employee Benefits Consultant Awards,” said Brian Freeman, the Founder and CEO of Mployer Advisor. “Employer-sponsored healthcare and benefits cover over 150M Americans. Who an employer selects as their benefits advisor has more impact on employee cost and satisfaction with their healthcare than who an employer chooses as the insurance carrier. We have rated these brokerages utilizing sophisticated, industry-first algorithms, and we applaud the winners’ demonstrated commitment to service, quality, and positive employer feedback.”

Mployer Advisor determined the winners of the third annual “Top Employee Benefits Consultant Award” by analyzing each brokerage based on historical data, online reviews, their M Score rating, and demonstrated business experience.

The Nevada job markets are competitive in the U.S. West region, employing over 1.5 million people. Offering competitive employee benefits is a critical factor in hiring top talent for the region’s employers. Finding and partnering with a highly rated insurance consultant is imperative to retaining talent in any market.  

 

The recipients of the 2023 “Top Employee Benefits Consultant Awards” for Nevada are as follows:  

 

The above winners are a snapshot of Mployer Advisor’s matrices and proprietary M Score on June 15, 2023. To view a full list of consultants in Nevada, visit MployerAdvisor.com.  

About Mployer Advisor:  

Mployer Advisor is changing the way employers search, evaluate, and select insurance advisors. The intuitive platform connects employers and employees to great benefits and insurance plans by providing employers with actionable data to easily evaluate and select the best advisor for a company’s specific needs. Most brokerages have a profile on Mployer Advisor, which provides independent ratings of insurance advisors to support employers. Insurance brokers cannot pay to influence their Mployer Advisor rating. Only highly rated brokerages are allowed to advertise on the platform. To learn more about Mployer Advisor, visit https://mployeradvisor.com and follow us on LinkedIn.  

Disclaimer: Rankings are dynamic, and this report may not reflect the rankings currently listed on Mployer Advisor’s website. Because Mployer Advisor’s research is ongoing, interested companies that want to join next year’s list are encouraged to claim their free profile on Mployer Advisor.

Media Contact:  

Anthony Waters

Anthony.waters@mployeradvisor.com

###

Employee Benefits
Mployer Advisor Announces 2023 Winners of Third Annual ‘Top Employee Benefits Consultant Awards’ in Utah
Nashville, Tenn.– August 31, 2023 – Mployer Advisor, the leading independent platform for employers to research, review, and evaluate insurance brokers has named over 500 winners across more than 50 regions as part of its third annual “Top Employee Benefits Consultant Awards” for 2023. Mployer Advisor’s Top Employee Benefits Consultant Award Program evaluates brokers based on breadth and depth of experience across employer industries, sizes, insurance products, and employer reviews.
August 31, 2023

Nashville, Tenn.– August 31, 2023 – Mployer Advisor, the leading independent platform for employers to research, review, and evaluate insurance brokers has named over 500 winners across more than 50 regions as part of its third annual “Top Employee Benefits Consultant Awards” for 2023. Mployer Advisor’s Top Employee Benefits Consultant Award Program evaluates brokers based on breadth and depth of experience across employer industries, sizes, insurance products, and employer reviews. We recognize esteemed brokers that demonstrate market-leading competencies and a proven track record of success among employers, insurance providers, and peers.

Our team is proud to recognize this group of 2023 top-rated insurance advisors as part of our third annual Top Employee Benefits Consultant Awards,” said Brian Freeman, the Founder and CEO of Mployer Advisor. “Employer-sponsored healthcare and benefits cover over 150M Americans. Who an employer selects as their benefits advisor has more impact on employee cost and satisfaction with their healthcare than who an employer chooses as the insurance carrier. We have rated these brokerages utilizing sophisticated, industry-first algorithms, and we applaud the winners’ demonstrated commitment to service, quality, and positive employer feedback.”

Mployer Advisor determined the winners of the third annual “Top Employee Benefits Consultant Award” by analyzing each brokerage based on historical data, online reviews, their M Score rating, and demonstrated business experience.

The Utah job market is competitive in the U.S. West region, employing more than 1.7 million people. Offering competitive employee benefits is a critical factor in hiring top talent for the region’s employers. Finding and partnering with a highly rated insurance consultant is imperative to retaining talent in any market.  

 

The recipients of the 2023 “Top Employee Benefits Consultant Awards” for Utah are as follows:  

 

The above winners are a snapshot of Mployer Advisor’s matrices and proprietary M Score on June 15, 2023. To view a full list of consultants in Utah, visit MployerAdvisor.com.  

About Mployer Advisor:  

Mployer Advisor is changing the way employers search, evaluate, and select insurance advisors. The intuitive platform connects employers and employees to great benefits and insurance plans by providing employers with actionable data to easily evaluate and select the best advisor for a company’s specific needs. Most brokerages have a profile on Mployer Advisor, which provides independent ratings of insurance advisors to support employers. Insurance brokers cannot pay to influence their Mployer Advisor rating. Only highly rated brokerages are allowed to advertise on the platform. To learn more about Mployer Advisor, visit https://mployeradvisor.com and follow us on LinkedIn.  

Disclaimer: Rankings are dynamic, and this report may not reflect the rankings currently listed on Mployer Advisor’s website. Because Mployer Advisor’s research is ongoing, interested companies that want to join next year’s list are encouraged to claim their free profile on Mployer Advisor.

Media Contact:  

Anthony Waters

Anthony.waters@mployeradvisor.com

###

Compliance & Policy
Legal/Compliance Roundup - August 2023
Each month, Mployer Advisor collects and presents some of the most relevant and most pressing recent changes in law, compliance, and policy in areas related to employee benefits, health care, and human resources. 
August 31, 2023

OSHA Now Requiring Electronic Filing Submissions For High Hazard Companies

A new rule from the US Department of Labor requires employers that operate in industries with high hazard rates to provide their injury and illness data directly to the Occupational Safety and Health Administration (OSHA) via electronic submission beginning on the first of January 2024. 

These new requirements will apply to all companies or organizations that fall within the high-hazard industry category and have at least 100 employees. Those companies and organizations must now provide to OSHA data accounting for all of their Form 300 work-related injury log as well as their Form 301 injury and illness report on an annual basis. It is also now required that companies make these submissions using their legal company name in order to improve the consistency of the data and subsequent analysis.

You can find this announcement here

Supreme Court Updates Employer Religious Accommodation Standard

In Groff v. DeJoy, the Supreme Court reinterpreted Title VII of the Civil Rights Act to require employers to make all reasonable accommodations unless the employer can show that the accommodation would lead to “substantial increased costs in relation to the conduct of its particular business.” 

This new standard clearly heightens the burden placed on employers to deny accommodations relative to the previous standard.

You can read more about this case here.

Updated I-9 Forms Now Available

There will be an updated Form I-9 available from the US Citizenship and Immigration Services beginning on August 1, 2023, which can be found here

The most recent prior version of  I-9 (Revision 10/21/19) will still be accepted until October 31, 2023, at which point the soon-to-be-released update (known as Revision 08/01/223) will be the only valid and acceptable version of the form. Employers need not fill out a new version of the form for current employees that already have properly filled-out and submitted forms processed in the system unless reverification is necessary at some point after October 31, 2023.

The new version of the I-9 form can also be accessed, filled-out, and submitted electronically via tablets and mobile devices now, as well.

New Regulations Supporting the Mental Health Parity and Addiction Equity Act

A joint effort between several executive agencies has produced some analysis and guidance to help companies comply with the Mental Health Parity and Addiction Equity Act (MHPAEA).

While these proposed regulations crafted in support of the MHPAEA are still in flux and will likely evolve some in response to stakeholder feedback and comments that are collected over the coming months, some of the main goals are improving employee access to treatment for mental health and substance abuse and ensuring that those mental health and substance abuse treatment options are comparable in availability and quality of care for all employees. 

The guidelines also emphasize the importance of employers’ obligation to create satisfactory Nonquantitative Treatment Limitation (NQTL) comparative analysis reports.

You can read more about this topic here

Department of Labor Launches Power to Pump Campaign

August is National Breastfeeding Month in the US and the US Department of Labor announced a new nationwide campaign to increase awareness of the challenges faced by nursing workers in trying to express breast milk during working hours. 

The Pump act was enacted at the close of 2022 and significantly builds upon the foundational protections for nursing employees that were established in the Fair Labor Standards Act and expands those protections to include workers in industries like agriculture, service and hospitality, transportation, and education. 

Under the Pump Act, for a period of at least 1 year following the birth of the baby, employers are required to provide applicable employees both work breaks and privacy sufficient to express breast milk while on the job. The Pump Act also outlines the remedies available to employees if the rights provided to them under the Pump Act are violated by their employer.

You can read more about the Power to Pump Campaign here

Workforce Management
Talent Retention Remains at the Forefront of Management Minds
Two factors that are gaining increased relevance in terms of employee attraction and retention are whether or not the overall experience for employees on the job is a positive one and whether or not the employer is providing comprehensive benefits offerings. 
August 30, 2023

Gallagher has released its 2023 U.S. Organizational Wellbeing Report, which analyzes data collected from more than 4 thousand business and other similarly-organized entities in order to bring to light some of the most important trends in employee benefits, compensation, and retention in the American workplace.

The headline figures from the study highlight the continuing importance of employee retention, which more than half of operational professionals and almost 2 out of 3 human resources professionals cited as their current top priority. 

Accordingly, one of the main overall takeaways from the report is how high turnover rates and stubbornly tight labor markets are affecting trends. For example, two factors that are gaining increased relevance when it comes to talent attraction and retention are whether or not the overall experience for employees on the job is positive generally and whether or not the employer is providing comprehensive benefits offerings. 

Employees, prospective and current, want to see that employers have an active interest in promoting the wellbeing of their employees as evidenced at least in part by an inclusive and well-thought-out package of employee perks and benefits offerings that ideally align with both company culture and employee interests like DEI initiatives. 

To that point, diversity, equity, and inclusion initiatives remained an area of focus, as well. The additional complexity introduced as a result of offering a diverse array of benefits offerings was more than counterbalanced by the advantages gained via more precisely serving employee needs. Also, while human resources offices are still predominantly responsible for managing DEI initiatives, that duty is migrating toward joint oversight between HR and company leadership, with more than 4 out of 10 respondents including DEI as a metric for which leadership is now accountable. 

Another noteworthy trend gleaned from the data involves turnover, which is up year over year. In 2022, 51% of employers reported a turnover rate of 15% or more, which is an uptick of 3% over 2021 figures when 48% of respondents reported turnover at a rate of at least 15%.

Compensation is also on the rise in 2023 with nearly 8 out of 10 employers increasing their employee base salaries from their current levels, and about 4 in 10 employers are improving their variable compensation calculations in their employees’ favor, as well.

Further, nearly 4 in 10 companies are expanding their health care benefits despite that more than half are anticipating increased baseline health care expenditures in 2023, which many are attempting to offset via the adoption of additional telemedicine and other price-reducing technologies and decision support platforms.

And finally, optimism among the responding organizational leaders when it comes to expectations for future growth was another consistent theme borne out by the data. In fact, about 6 in 10 employers are expecting to see both an increase in revenue and an increase in their number of employees by next year.

You can read more about the survey as well as the resulting data and subsequent analysis here

Insurance Broker
Small Businesses Are More Satisfied With Their Commercial Insurance Than Ever
Small businesses in the US are rating the service they are currently getting from their commercial insurance providers more highly than any time in the previous 11 years during which the survey has been conducted.
August 29, 2023

Small businesses in the US rating the service they are currently getting from their commercial insurance providers very highly.

According to the JD Power 2023 Small Commercial Insurance Study, survey respondents reported a customer satisfaction level of 84.7%, which is up half a point from last year and is the highest overall customer satisfaction rating in the 11 years during which this study has been conducted. These rising satisfaction levels are especially significant given some of the obstacles that many businesses have been encountering over the last few years, including the highest interest rates of the last two decades. 

The survey collected responses from representatives of nearly 2,500 small businesses around the country that have fewer than 50 employees and determined that customer satisfaction had increased across practically every metric evaluated - including claims, cost, and interaction - which were all areas of particularly high customer satisfaction. 

Some of the most significant findings and important takeaways contained within the report include:

  • Improved Customer Satisfaction. Over the last 10 years, customer satisfaction with commercial insurance companies has increased by 7%, though the growth rate is slowing a bit with only half of a point increase last year alone. 
  • Company Size Correlates to Satisfaction: Companies on the larger end of the small business spectrum (11 to 50 employees) reported a higher level of customer satisfaction (85.7%) than medium-sized small small businesses(5 to 10 employees) which reported 85.5% satisfaction, or the companies on the smaller end of the small business spectrum (1 to 4 employee) at 82.3%.
  • Price Increases Can Increase Price Satisfaction: Respondents report a net increase in price satisfaction even in the wake of price hikes when carriers proactively communicate information about upcoming pricing changes in advance. Further, policyholders that proactively work with agents to make cost-saving adjustments to their policies in the wake of price hikes report an 8.5% increase in price satisfaction while policyholders that make risk-reducing changes to their business operations in response to price increases report a 13.5% satisfaction increase in their price satisfaction. 
  • Social Media Linked to Satisfaction: Micro-businesses that followed their carrier via social media platforms reported 8.8% higher satisfaction than companies that did not follow their insurer’s social media account(s). 

Clearly, small businesses are pleased with the coverage and service they are receiving from their insurance carriers for the most part, despite some of the challenges that the industry and business in general have been forced to overcome in recent years. 

On one hand these results reflect a challenge for insurance brokers, agents, and representatives to meet these standards and to grow their business among high-performing competitors, while on the other hand any policy-holding company that is less than satisfied with their insurer is also reminded of the service they could be getting if they seek a new carrier elsewhere.

The report also evaluated the overall performance of several prominent insurance companies, weighing a number of different factors, and ultimately positioned Nationwide at the top of the list with an 88.3% customer satisfaction score, followed by State Farm at 87.7% and Cincinnati Insurance at 87.0%.

You can read more about this study and analysis here