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Mick McKoin is a professional with extensive expertise in customer-centric roles. Such roles include General Manager/Buyer of Blush Boutiques and General Manager at Mitchell Gold + Bob Williams, where McKoin honed her skills in customer retention and voice of the customer. MCkoin was also the Director of Customer Experience at KASHIYAMA, where she further solidified her reputation for excellence in enhancing customer satisfaction. In her current role as the Director of Customer Success at Mployer Advisor, McKoin continues to leverage her experience to ensure top-notch customer engagement and success in the ever-evolving world of employee benefits.