Delivers detailed case management for 50+ concurrent personal injury cases, including but not limited to: organization/development of files, customer and provider service and expectation management, document procurement, and bill reconciliation. Expanding responsibilities to include limited A/P and A/C through online banking and with Quickbooks. Created A/P and A/R tracking process, in Excel, in use today by the Personal Injury Department. Provided proficient and effective personal assistance to Senior Case Manager. Prioritizing needs of individual cases and office deadlines with, various timelines basis, excellent time management for project timelines, while balancing customer and provider needs. Quickbooks account management for case costs.