John Hancock provides leading insurance and financial services products including life insurance, 401(k) plans, and mutual funds to meet the needs of today and tomorrow.

•Assistant to the company’s Vice President and multiple claims adjusters. •Managed VP’s conference/hearing calendar. •Responsible for making sure all cases are reviewed in a timely manner. •Coded and distributed all mail and incoming faxes every day. •Handled and directed incoming calls from claimants, insureds and medical providers. •Organized and accurately maintain numerous claims files. •Requested medical records from physician practices and hospitals. •Scheduled appointments with physicians for Independent Medical Exams. •Prepared files and sensitive documents with discretion for subpoenas. •Accurately processed new claims (Form 101) as well as legal documents in claims database. •Responsible for training new claims assistants. Promoted: November 2011. New responsibilities include claim investigation and bill payment by interpreting ICD-9 and CPT4 codes and reading proper medical documentation.

Founded in 1978 by a group of 12 physicians, Medical Mutual provides medical professional liability insurance to physicians, hospitals, nursing homes and allied health facilities in Maine, New Hampshire, Vermont and Massachusetts. The Company underwrites virtually all specialties, a long held principle aimed at providing stability for the medical communities the Company serves and to foster access to comprehensive care. The Company is committed to providing superior protection of its clients’ assets and reputations. Its flexible insurance programs feature innovative and unique coverage options for customized plan design. Its complimentary educational and risk management programs help reduce preventable medical errors and minimize systemic exposures. In addition, its standing Claims Committee, which is comprised of practicing physicians who understand the care environment and the value of a medical provider’s reputation, review all significant claims. As a mutual company, Medical Mutual’s philosophy is to pay dividends in the form of premium credits when actual loss experience proves better than expected. The Company is committed to charging actuarially-indicated rates and, based on financial performance that has been historically strong by any standard metric, has declared 12 dividends since its founding, aggregating more than $33 million. Today, Medical Mutual insures 29 hospitals and approximately 3,000 physicians and enjoys an A.M. Best A-, or Excellent, rating.

Heritage Financial Corp was founded with a commitment to break down the barriers to owning a home and educating homeowners. Heritage Financial has helped hundreds of families find ways to accomplish their home ownership needs, whether buying a first home or refinancing your current loan. Heritage financial Corporation has the professional expertise and knowledge to put together the home financing that is just the perfect fit for you . In Heritage Financial we have the expertise, experience and strength normally associated with large companies. At the same time, we have close ties and in-depth knowledge of needs of families and individuals in the local communities where our team members have lived and worked for over a decade. Our approach to our business is all about serving the needs of customers for the long term. We don't just sell you a product and go away. We take a consultative approach, guiding you through decision-making, helping you understand choices, and periodically reviewing your circumstances to ensure you have the best products and services to achieve both current and future goals. At Heritage Financial Loans,trust is important. We strive to make sure that every thing we do furthers your trust and confidence in us and our commitment to helping you achieve your personal financial goals. NMLS ID: #137218

American Nuclear Insurers (ANI) is a joint underwriting association created by some of the largest insurance companies in the United States. Our purpose is to pool the financial assets pledged by our member companies to provide the significant amount of property and liability insurance required for nuclear power plants and related facilities throughout the world.

Chase, Clarke, Stewart & Fontana Insurance Agency is an independent full service insurance agency that has earned a place of distinction and integrity within the Western Massachusetts community since 1827. It was then that our mission of service began. Proving to each client that we pride ourselves in believing that quality and honesty shall be the benchmarks of our success and that our level of service shall determine client satisfaction. We are a business built on Service and Integrity.

We're a local, family-owned and operated, independent insurance agency, serving the North Country since 1930. We offer our clients a wide variety of services including Auto, Home, Life, Health, Business and Employee Benefits. With offices located in Plattsburgh, Potsdam and Glens Falls, we stay live, local and approachable. The Northern Insuring Agency difference has everything to do with people. We have more staff than any other North Country insurance firm, which allows us to have employees with dedicated specialties. Every member of the Northern Insuring Agency team is highly trained, and continuing education is a priority. We strive to be the most certified and accredited North Country insurance workforce so our clients can have the utmost confidence in the services we provide. Northern Insuring Agency has it all for you and we are here to help you with your personal and business insurance and benefits. At Northern Insuring Agency, we simplify the complicated...for insurance. Our Mission: Protecting our clients’ assets by combining superior insurance products and related professional services.

Cleary Insurance is a full service insurance agency offering a complete spectrum of products. Our goal is to provide educated and experienced advice and to find the best coverages and pricing for your specific insurance requirements. We are dedicated to hiring the most experienced team of professionals in the industry. Our commitment to the ongoing development of our staff provides clients with knowledgeable, up-to-date advice regarding the wide range of coverage and pricing options we offer.

Associates of Glens Falls (AOGF) has over 50 years'​ experience in personal and commercial insurance. We are one of the largest insurance agencies in Upstate New York. Our specialties include: property and casualty services, claims and loss control management. Click here to read about Dan: https://www.aogf.com/page/aogf-welcomes-new-team-member---dan-plunkett-156.html Visit www.aogf.com to learn more about us or if you're in the area stop in and say hello!

Management of the IT infrastructure team, supporting the Boston head office and 6 satellite locations. Overall responsibility for reviewing the existing environment, proposing and implementing new solutions, decommissioning legacy infrastructure as well as streamlining the network and reducing costs. Preparation and administration of the IT infrastructure budget. Overseeing business critical IT contracts, as well as the procurement of hardware, software and licensing.

Phillips Insurance is a full service agency providing Homeowners, Auto, Business and Life products to customers throughout New England. Our entire staff of licensed insurance professionals understand the products they are assisting you with. We offer full registry service, free Insurance Checkups, and unsurpassed expertise.

The Workers Compensation Research Institute (WCRI) is an independent, not-for-profit research organization providing high-quality, objective information about public policy issues involving workers'​ compensation systems. Organized in 1983, the Institute does not take positions on the issues it researches; rather, it provides information obtained through studies and data collection efforts, which conform to recognized scientific methods. Objectivity is further ensured through rigorous, unbiased peer review procedures. Those who benefit from the Institute's work include public officials, employers, insurers, injured workers, organized labor and others affected by workers'​ compensation systems across the United States and around the world. For more information or to search our studies, visit https://www.wcrinet.org/.