By Mployer Team
February 18, 2021
Updated
August 20, 2023
6
min read

For most insurance and employee benefits needs, employers must carefully weigh the value of their plan against the needs of their workforce. To do so, employers must turn to an insurance broker for guidance. So, how do you pay an insurance broker for their services, and how much do they make?

In most cases, you do not directly pay an insurance broker. Brokers are typically paid commissions by the insurer based on your policy, and the commission is included as a retention item in your premium cost. This is the case with fully insured coverages.

For any employer needing guidance to select insurance options for your employees, you should know how brokers are compensated for their services. This involves understanding commissions and fees.

In this post, we explain how an insurance broker is paid, differences in fees between brokers and consultants, and what to expect when you hire one.

How Insurance Brokers Are Paid

Before you select an insurance broker, you should know how they are paid. Typically, brokers provide policy information, quotes and enrollment/renewal assistance at no direct billable fee to you.

Insurance brokers are typically paid through commissions based on insurance policies sold.

Commissions are typically based on a percentage of your premium payment. These may include base commissions and supplemental (or contingent) commissions.

Commissions usually fall between 7% and 15%, but can vary depending upon the type of coverage and complexity of your policy. Usually, brokers receive level commissions or graded commissions based on premium thresholds. In addition, they may receive an override commission for a block of business with a particular carrier. This override will typically also include a small percentage for persistency. The higher the persistency with that carrier, the higher the percentage.

Some brokers are paid solely through commissions for policy purchases and renewals, but some include other fees for additional services, such as voluntary benefits enrollment.

Explaining Broker Fees

Sometimes, brokers will also charge fees as they take on consultant (or advisor) roles, providing ongoing services to help determine if policies should change, assist you with compliance, and help submit claims and receive benefits.

As brokers take on more consulting and advising responsibilities, fee-based broker compensation has become a more common payment method. Usually called a “fee for service agreement,” these fees are paid by insurance companies or may be directly billed to the client.

Even with commissions and fees a broker can add value and be lower cost than not utilizing a broker.

Fee Differences for a Broker, Consultant/Advisor, or Agent

Independent insurance agents work with (and are paid by) multiple insurers, with contracts limiting them to sell certain policies. Brokers and consultants (also called advisors), meanwhile, are not limited to certain policies and can solicit price quotes from multiple insurers.

Insurance brokers and insurance consultants perform similar functions, are licensed, and have a fiduciary duty to you as the insurance buyer. But there are some differences between the two.

The main differences between an insurance broker and a consultant/advisor are their fee structures and how involved they are with a client beyond insurance purchases and renewals.

Traditionally, an insurance consultant works on a fee for service, and an insurance broker works for commission based on the policy’s premium. Consultants usually charge fees instead of, or in addition to, a commission that’s included in your premium payment. This is in the form of direct invoice of billable hours or a direct offset billable hours with commissions received.

As opposed to brokers, consultants often forgo commissions from the insurance company, which means they must charge a consultant’s fee. Unless of course, the client prefers them to receive commissions and offset their billable hours or fees in that way.

It all depends on your state, your size, and what type of insurance you need, but average consulting fees are 15% of the policy premium. The higher the premium, the lower the percentage.

Many modern insurance brokers’ services have evolved, and work more like consultants/advisors, working with you throughout the year and not just when you need to spend money on insurance. You should know what services your broker or consultant provides, if they charge fees, and what those fees are, before allowing them to search for insurance policies on your behalf.

Thus, the difference isn’t always straight forward. It is always in your best interest to define the relationship and expectations of the services expected.

Insurance Broker Main Duties

  • Negotiating lower policy rates based on relationships with insurers.
  • Contacting you ahead of renewal with changes in policies or rates from insurers.
  • Explain benefits and insurance options to your human resources team and other staff.

Insurance Consultant Main Duties

  • Expertise in how your business operates, along with how insurance and benefits impact operations and employee management.
  • Administrative task management, including enrollment, onboarding, automation and billing reconciliation.
  • Working with HR leaders, decision makers and other employees to help the insurance-buying team reach decisions.
  • Exploring options beyond policy cost that can improve financial and operational conditions for your company.

What to Expect When Working with an Insurance Broker

With a broker, you get industry knowledge and experience. They understand the language of the insurance industry, and are best equipped to negotiate and service your needs with insurers.

As your business grows and changes, you should expect your insurance broker to provide decision support. To earn their payment, brokers and consultants should be involved in your plan several times per year, helping make decisions that complement your overall business objectives.

When evaluating insurance brokers, be sure to explore online ratings and benchmarking studies that show who is in your market.

Connect me with a broker

The best way to find good insurance and benefits is through a broker, consultant, or advisor who knows the industry, has the partnerships, knows your needs and can deliver on the procurement process.

But, how do you know who to hire? With seemingly endless options, you feel under pressure to choose the right one. We believe that transparency, information, and choice leads to better hiring decisions.

It's why we created Mployer Advisor, a free broker marketplace that allows employers to compare brokers, consultants, and advisors in one place.

To get started, get matched with a short-list of qualified brokers.Looking for more exclusive content? Check out what’s trending on the Mployer Advisor blog, or read "Can an Insurance Broker Save My Company Money?" for more information on this topic.

Next Up

ERISA Litigation Is Rising - Every Benefits Decision Maker Should Understand Why

July 9, 2026

What Every Benefits Decision Maker Needs to Know

If you sit on a benefits committee, approve vendor contracts, set plan design, or sign off on employee benefit programs, you are a fiduciary under ERISA. That responsibility comes with real legal exposure, and the litigation environment surrounding it has grown substantially over the past decade. The Consolidated Appropriations Act of 2021 added new teeth to this exposure by requiring health insurance brokers and consultants to disclose all direct and indirect compensation they receive in connection with employer health plans. That disclosure requirement has become a direct underpinning of a new and expanding wave of ERISA lawsuits, as plaintiff firms use disclosed compensation data to allege that employers failed to monitor whether their brokers were acting in the plan’s interest or their own, including in voluntary benefit programs where broker commissions are now under direct scrutiny. Understanding that environment is not a reason for alarm. It is a strong reason to ensure your process is documented, your decisions are benchmarked, and your programs are structured in a way that reflects the care the law requires.

The Employee Retirement Income Security Act of 1974, known as ERISA, was enacted to protect employees from the mismanagement of benefits promised to them. It does that by imposing fiduciary duties on anyone who exercises discretionary authority over a benefit plan or its assets, from benefits committee members and HR leaders to the brokers and consultants who advise them.

This post explains who is at risk, what the key legal theories are, and where this is heading.

Defined contribution plans still drive the majority of ERISA class actions, representing 63% of the 155 cases filed in 2025, tracked by Encore Fiduciary in partnership with the Dorsey & Whitney law firm. But health plan cases are the fastest-growing category, accounting for 25% of all filings in 2025. That share reflects the direct impact of the CAA’s disclosure requirements and the growing sophistication of plaintiff firms in applying ERISA fiduciary standards to health plan administration. Annual excessive-fee and imprudent-investment filings remain elevated, with 2025 among the busiest years on record at 94 cases, and the trajectory since 2020 reflects a litigation environment that has become structurally elevated, not cyclical.

Who Bears Fiduciary Responsibility

ERISA fiduciary status is not limited to the HR department or the plan administrator on the plan document. Anyone who exercises discretionary authority over a benefit plan, controls plan assets, or provides investment advice for a fee can be a fiduciary under ERISA. In practice, that includes:

  • Benefits committee members who review and approve plan design
  • CFOs and finance leaders who approve vendor contracts and fee arrangements
  • CHROs who set the parameters of health and welfare plans
  • Brokers and consultants who exercise discretionary influence over plan decisions
  • Investment committee members who select and monitor 401(k) investment options

The standard that applies is the prudent expert standard under ERISA Section 404(a)(1)(B): decisions must reflect the care, skill, and diligence of a person familiar with such matters, acting in the sole interest of plan participants. Courts do not evaluate fiduciary duty by asking whether the outcome was good. They ask whether the process was sound. Process is the protection.

How This Litigation Actually Works

Most benefits decision makers are surprised to learn how these cases get started. Plaintiff law firms do not wait for disgruntled employees to call. They use publicly available Form 5500 annual filings, which ERISA plans must submit to the Department of Labor, to screen for plan characteristics that have historically generated successful claims. Once a target is identified, the firm recruits a plan participant to serve as the named plaintiff in a class action, frequently through outreach to current or former employees. That participant’s role is to provide legal standing, not to describe a personal grievance. The firm files the complaint, and the employer is now in litigation that can cost millions to defend regardless of the merits.

This explains a pattern that otherwise seems contradictory. Recordkeeping fees and investment fees for large 401(k) plans have declined steadily for more than a decade, yet fiduciary litigation has accelerated over that same period. Plaintiff firms have found that surviving the early stage of litigation generates settlement leverage, and their business model does not require the underlying fees to actually be excessive. In our internal data, over the past five years there have been more than 200 settlements of excessive fee and imprudent investment lawsuits totaling more than $1.3 billion. Plaintiff firms typically receive approximately one-third of those settlements. Individual plan participants, by contrast, have received an average of $55 to $70 each per settlement according to analysis from the Davis & Harman law firm.

Excessive Vendor Fees Drive the Surge

Excessive-fee allegations jumped 64% in a single year, from 45 cases in 2024 to 74 in 2025, outpacing every other claim category. Forfeiture allegations rose from 29 to 48. Imprudent investment claims grew from 48 to 53. Across all three categories, the trend is consistently upward. The right panel of the chart below shows what that volume translates to in settlement dollars: total reported settlements peaked at $352.8 million in 2023 and have remained elevated, with $151.9 million settled in 2025 alone. Watchful, deliberate fee benchmarking is the plan sponsor’s strongest defense against all three of these claim types, because each ultimately turns on whether the fiduciary made a documented, reasonable, and informed decision about what the plan was paying and to whom.

One category deserves particular attention for employers running wellness programs: tobacco surcharge claims. Plans that impose premium surcharges on tobacco users must offer a reasonable alternative standard that allows employees to earn or recoup the full reward, typically a tobacco cessation program. Nearly 50 tobacco surcharge lawsuits were filed in 2024 and 2025, with multiple settlements reaching close to $5 million each. Courts have ruled in favor of plaintiffs in the large majority of motions to dismiss decided so far. This is one of the highest-frequency, most correctable compliance risks in health plan design today.

The Main Legal Theories: A Brief Overview

In defined contribution plans, the dominant allegations are excessive recordkeeping or investment fees, imprudent investment selection, and forfeiture allocation disputes. Health plan litigation has grown significantly since the CAA’s fee disclosure requirements took effect, with the most active categories now being prescription drug cost claims, tobacco surcharge violations, ghost network failures, and, most recently, voluntary benefit broker compensation arrangements where undisclosed or unreasonable commissions are now being scrutinized directly under ERISA Section 406.

Cases That Illustrate Where the Exposure Lives

These cases show the range of conduct generating ERISA fiduciary liability claims across both retirement and health plans, and why the risk is expanding well beyond the traditional 401(k) space.

  • Kraft Heinz Co. v. Aetna Life Insurance Co. (filed June 2023). Kraft Heinz sued its TPA for breaching ERISA fiduciary duties in managing its self-funded health plan, alleging over $1.3 million in duplicate and improper claims paid, cross-plan offsetting using plan assets, and blocking Kraft Heinz from accessing its own claims data. The case established that employers bear fiduciary responsibility for monitoring their TPAs, not just their retirement plan recordkeepers.
  • Lewandowski v. Johnson & Johnson (filed February 2024). A J&J employee filed a class action alleging the company and its Benefits Committee failed to monitor its PBM, Express Scripts, resulting in the plan paying nearly 500% more for certain drugs than pharmacies paid to acquire them. J&J allegedly never conducted a competitive RFP for PBM services. The case established PBM oversight as an active fiduciary obligation for self-funded health plan sponsors.
  • Navarro v. Wells Fargo (filed July 2024). Similar PBM allegations added a prohibited transaction claim under Cunningham v. Cornell, alleging Wells Fargo paid over $25 million in administrative fees to Express Scripts that were unreasonable compared to fees paid by similarly sized plans. The parallel cases against J&J and Wells Fargo together define PBM benchmarking as a fiduciary requirement.
  • Hecht v. Cigna (filed 2024, settled October 2025 for approximately $6 million). Cigna was sued for maintaining a ghost network, listing out-of-network providers as in-network. A court ruled in February 2025 that repeated and systematic failures to maintain accurate provider directories were sufficient to allege a breach of ERISA’s duties of loyalty and prudence, extending fiduciary obligations into network administration for the first time.
  • Voluntary Benefit Class Actions (filed December 2025). Four class action lawsuits filed in December 2025 targeted voluntary benefit programs, naming both employers and their benefits consultants as defendants. The complaints alleged the consultants acted as fiduciaries and engaged in self-dealing through undisclosed commissions. All four complaints alleged the employers failed to comply with the DOL voluntary plan safe harbor, in part because they filed Form 5500s for the plans, directly citing the CAA’s compensation disclosure framework as the basis for the fiduciary theory.
  • Singh v. Capital One Financial Corporation (settled 2025 for nearly $10 million). Capital One settled a forfeiture allocation case for one of the largest forfeiture-specific settlements on record, even after the DOL filed an amicus brief siding with the defendant. The settlement demonstrates that even legally contested theories can generate significant financial exposure before appellate courts reach a final resolution.

What Well-Prepared Employers Are Doing Differently

The employers best positioned in this litigation environment treat fiduciary process as an ongoing discipline. The specific practices courts and regulators look for are consistent across plan types.

  • Document every significant benefits decision. The legal standard is evaluated based on process, not outcome. A documented record of how a decision was made, what alternatives were considered, and why the chosen approach was reasonable is the primary evidence that prudence was exercised.
  • Benchmark regularly against a real comparator group. The duty of prudence and the cost reasonableness standard both require that fiduciary decisions be defensible relative to what was available in the market. A benchmark built from employers matching your size, industry, and region is direct evidence your costs fall within a reasonable range.
  • Monitor your TPAs, PBMs, and carriers, not just your recordkeeper. The Kraft Heinz and J&J cases make clear that health plan fiduciary oversight extends to the vendors administering your plan. Conduct periodic RFPs, review service agreements, and confirm you have access to your own claims data.
  • Review broker and consultant compensation under the CAA. The compensation disclosure requirements of the CAA are now being used directly in litigation. Review what your brokers earn on every line of coverage, confirm those arrangements are reasonable and disclosed, and document that review.
  • Review your voluntary programs against the DOL safe harbor. Test each voluntary benefit program against all four conditions: no employer contribution, fully voluntary participation, limited employer administrative involvement, and no employer compensation beyond reasonable reimbursement.
  • Check your tobacco surcharge program. If your wellness program imposes a premium surcharge on tobacco users, confirm it offers a reasonable alternative standard employees can realistically use. Non-compliance has proven expensive across nearly every case that has reached a ruling.

How Mployer Insights+ Supports Your Fiduciary Process

One of the most direct steps a benefits decision maker can take to strengthen their fiduciary position is to run an independent, third-party benchmarking review of their plan on a regular basis. This is what Mployer Insights+ is built to produce.

Completing an Insights+ review generates documentation that speaks to three of the core ERISA fiduciary obligations. On the prudent expert standard under Section 404(a)(1)(B), the report demonstrates that an independent, structured benchmarking analysis was conducted across all plan components. On cost reasonableness under Section 404(a)(1)(A), the cohort comparison against employers matched by size, region, and industry creates a data-driven, documented basis for evaluating whether plan costs fall within a reasonable market range. On the duty to monitor under Section 404(a)(1), running the review annually establishes a consistent cadence of evaluation with a written output each cycle.

Because Mployer has no carrier relationship, broker relationship, or financial arrangement with the plan being evaluated, the report reflects an objective assessment free of commercial bias. That independence speaks directly to the implicit requirement in the prudent expert standard that fiduciary analysis be conducted free of conflicts of interest, and it distinguishes the Insights+ review from a benchmark produced by a broker from their own book of business.

None of this is a substitute for legal advice, and employers should work with qualified ERISA counsel to confirm all applicable obligations are identified and satisfied. But in a litigation environment where 155 fiduciary class action lawsuits were filed in a single year and the scope is actively expanding into health plans and voluntary benefits, a documented annual benchmark is one of the most practical and defensible steps a benefits team can take.

See how your benefits package compares to your custom cohort at MployerAdvisor.com.

Sources

Encore Fiduciary / Dorsey & Whitney LLP: ERISA Fiduciary Litigation in 2025. 155 class lawsuits filed in 2025. Justin Bove, Chief Revenue Officer, Encore Fiduciary.

Mployer Insights analysis of public ERISA class-action filings and settlements, 2016-2025.

Davis & Harman LLP: 2025 Underperformance and Excessive Fee Settlement Survey. Average individual participant recovery $55-$70.

Consolidated Appropriations Act of 2021 (CAA), Section 202, broker/consultant compensation disclosure requirements for group health plans.

Kraft Heinz Co. Employee Benefits Administration Bd. v. Aetna Life Ins. Co., No. 2:23-cv-00317 (E.D. Tex., filed June 30, 2023).

Lewandowski v. Johnson & Johnson, No. 3:24-cv-00671 (D.N.J., filed February 5, 2024).

Navarro v. Wells Fargo & Co., No. 0:24-cv-3043 (D. Minn., filed July 30, 2024).

Hecht v. Cigna, filed 2024; fiduciary duty claim survived motion to dismiss February 2025; settled approximately $6 million October 2025.

Singh v. Capital One Financial Corporation, PACER Docket 1:24-cv-08538; settled approximately $10 million 2025.

Cunningham v. Cornell University, 604 U.S. 693 (2025).

Hughes v. Northwestern University, 595 U.S. ___ (2022).

ERISA Section 404, 29 U.S.C. Section 1104. DOL Voluntary Plan Safe Harbor, 29 C.F.R. Section 2510.3-1(j).

HIPAA Nondiscrimination Rules for Wellness Programs, 26 C.F.R. Section 54.9802-1.

Supreme Court Summer Term: Employee Benefits Ruling, Recap & Next Steps

July 2, 2026

A Quiet Docket, a Loud Signal for Benefits Leaders

The Supreme Court closed its October 2025 Term on June 30, 2026, and for once the biggest story for employee benefits is what the justices didn’t take up. After several years of consequential ERISA rulings, this term was unusually light on benefits cases. ERISA was the only major regulatory area the Court touched at all this cycle.

For CHROs and CFOs, that quiet is deceptive. The decided cases were narrow, but the case the Court agreed to hear for next term, combined with a fast-moving wave of litigation in the lower courts, means the exposure landscape is shifting under your feet even in a slow year. Here is what actually happened, and what belongs on your calendar.

A quick scheduling note. The Court runs on a fixed rhythm, opening the first Monday in October and running through late June. This term began October 6, 2025 and wrapped June 30, 2026. The next term, October Term 2026, begins October 5, 2026. That is when the case worth watching most closely will be argued.

The One Decided Case: M&K Employee Solutions

The term’s marquee ERISA decision was M&K Employee Solutions, LLC v. Trustees of the IAM National Pension Fund, decided unanimously on May 21, 2026, in an opinion by Justice Jackson.

The case concerned multiemployer pension plan withdrawal liability, the “exit tax” an employer owes when it stops contributing to an underfunded union pension plan. The narrow legal question: must the plan’s actuary lock in the actuarial assumptions, most importantly the interest and discount rate, as of the measurement date, or can those assumptions be set later? The Court held that assumptions do not have to be fixed on the measurement date. The measurement date fixes the facts about the plan, its assets, its participant data, but the actuary may select assumptions afterward, so long as they rest on information available as of that date.

Why It Matters, and to Whom

If your organization participates in a multiemployer plan, this decision removes a timing-based defense to a withdrawal liability assessment. The stakes are not theoretical. In the underlying dispute, a single change in the discount rate swung the fund’s unfunded liability from roughly $500 million to $3 billion. Employers can still challenge an assumption as unreasonable on the merits, but they can no longer argue it is invalid simply because it was adopted after the measurement date.

For CFOs with any multiemployer exposure, the practical takeaway is straightforward: keep current withdrawal-liability estimates in hand and treat assumption volatility as a live balance-sheet risk, not a historical footnote.

For the majority of employers, those sponsoring 401(k) or other single-employer defined contribution plans, M&K is informative but not directly actionable. Which is exactly why the next case deserves your attention.

The Case to Watch: Anderson v. Intel

In January 2026, the Court granted review in Anderson v. Intel Corp. Investment Policy Committee. This is the decision benefits leaders should be tracking closely. It has not yet been argued. It sits on the October 2026 calendar, with a ruling expected sometime in 2027.

The question is deceptively technical but enormously consequential: when a 401(k) participant sues plan fiduciaries for imprudently selecting or retaining an underperforming investment, must the complaint identify a “meaningful benchmark,” an appropriate comparator investment, to survive a motion to dismiss?

That pleading standard is the gate through which nearly every fiduciary-breach class action must pass. Set it high, and many suits end early, before discovery costs accumulate. Set it low, and far more cases proceed into expensive, prolonged litigation. However the Court rules, it will reset the cost-benefit calculus of fiduciary litigation for every plan sponsor in the country.

The action item here is concrete: put Anderson v. Intel on your 2027 watch list now, and revisit your investment-monitoring documentation in anticipation. Whatever standard the Court ultimately adopts, employers with a thin or informal fiduciary process will be the most exposed.

The Real Action Is Below the Supreme Court

If you read only the SCOTUS headlines, you would miss the trend most relevant to your benefits program today. Two lines of litigation are accelerating in the lower courts, and both are worth understanding now, well before either reaches the Supreme Court, if either ever does.

Voluntary and Ancillary Benefits Litigation

Building on the Court’s 2025 decision in Cunningham v. Cornell, last term’s ruling that lowered the bar for pleading an ERISA prohibited-transaction claim, plaintiffs’ firms have begun filing class actions over voluntary benefit programs such as accident, critical illness, and hospital indemnity coverage.

The theory: that employers failed to ensure premiums were reasonable, and that the brokers and consultants who placed those products acted as plan fiduciaries and engaged in self-dealing through undisclosed commissions. Notably, these suits name not just employers but their advisors directly.

The first line of defense is the Department of Labor’s voluntary-plan safe harbor. If your voluntary offerings do not satisfy all four of its requirements, ERISA fiduciary duties may attach to programs you never treated as fiduciary plans. That means the governance, documentation, and disclosure standards you apply to your 401(k) may now be relevant to your accident and critical illness offerings as well.

Forfeiture Litigation

A growing set of cases is challenging whether plan sponsors may use forfeited employer contributions, the unvested employer match dollars left behind when an employee departs before vesting, to offset future company contributions, rather than using those dollars to defray plan administrative expenses.

The Supreme Court has not taken these cases up, but the circuits are actively sorting through conflicting outcomes, and the resolution will shape a routine plan-design choice that most sponsors make without a second thought. If your plan document allows forfeitures to offset future employer contributions, a common and previously uncontroversial provision, it is worth understanding where the circuit split currently stands and how exposed your specific plan language is.

On the Health Side: A Notable Non-Decision

In January 2026, the Court declined to wade in. It denied review in Guardian Flight v. Health Care Service Corp., leaving intact a lower court ruling that there is no private right of action to enforce arbitration awards under the No Surprises Act’s dispute-resolution process. It’s a quiet development, but a meaningful data point for any employer managing surprise-billing and network-adequacy issues. The enforcement mechanism for No Surprises Act arbitration outcomes remains narrower than some plan sponsors may have assumed.

What to Do Before October

A light term is a planning window, not a reprieve. Three concrete moves worth making before the Court reconvenes:

  • Document your fiduciary process for both retirement and welfare plans. Courts increasingly judge prudence by process, not by hindsight outcomes. Regular committee meetings, engagement of outside expertise, and documented ongoing monitoring are what hold up under scrutiny, for your 401(k) and increasingly for your health and ancillary plans as well.
  • Inventory your voluntary and ancillary programs against the DOL safe harbor. Scrutinize the commissions your brokers and consultants earn on accident, critical illness, hospital indemnity, and similar products. Confirm all four safe harbor requirements are met, and ask directly whether your advisors are being compensated in a way that could be characterized as self-dealing.
  • Calendar Anderson v. Intel for the 2026 to 2027 term. Pressure-test your investment-monitoring file against a “meaningful benchmark” standard now, while you have time to strengthen it before a ruling potentially resets the litigation landscape.

The Justices Return October 5. The Quiet Won’t Last.

This term’s light docket should not be mistaken for reduced risk. The lower courts are actively developing theories around voluntary benefits, forfeitures, and fiduciary process that will shape benefits litigation for years regardless of whether the Supreme Court ever weighs in directly. And the one case already on next term’s calendar, Anderson v. Intel, has the potential to reset how every fiduciary-breach claim in the country gets pleaded and litigated.

Benefits compliance is not a once-a-year exercise triggered by a Supreme Court ruling. It is an ongoing discipline of documentation, benchmarking, and process, and the employers best positioned heading into next term are the ones treating it that way now.

Mployer’s benefits rating evaluates plan design and employer investment across Medical, Ancillary, Leave, and Retirement, giving CHROs and CFOs a documented, benchmarked view of how their plans compare to a custom cohort. That is precisely the kind of process discipline courts are increasingly looking for.

This is also where Mployer Insights+ does double duty. Running an Insights+ review produces the kind of independent, third-party documentation that speaks directly to ERISA’s prudent expert standard under Section 404(a)(1)(B). The report benchmarks your plan against a custom cohort matched by size, region, and industry, which gives you a data-driven basis for evaluating whether your costs and plan design fall within a reasonable market range under the cost reasonableness standard in Section 404(a)(1)(A).

It also addresses the duty to monitor under Section 404(a)(1), which is an ongoing obligation, not a one-time exercise at plan inception. An annual Insights+ re-rating establishes exactly the kind of recurring, documented review cadence that obligation calls for, with a written output each cycle that shows the analysis was conducted. Because the report is produced by an independent third party with no carrier or broker relationship to the plan being evaluated, it also speaks to the independence of assessment that the prudent expert standard implies.

None of this is a substitute for legal advice, and plan sponsors should work with qualified ERISA counsel to confirm all applicable obligations are identified and satisfied. But for CHROs and CFOs looking to strengthen their fiduciary process ahead of a term where the lower courts are actively raising the bar on documentation, an annual Insights+ review is a concrete, repeatable way to build that record.

See how your benefits package compares to your custom cohort at MployerAdvisor.com.

Sources

M&K Employee Solutions, LLC v. Trustees of the IAM National Pension Fund, decided May 21, 2026 (unanimous, opinion by Justice Jackson).

Anderson v. Intel Corp. Investment Policy Committee, certiorari granted January 2026; argument calendared for October Term 2026.

Cunningham v. Cornell University, decided 2025 (prior term).

Guardian Flight v. Health Care Service Corp., certiorari denied January 2026.

American Bar Association, October 2025 Term preview.

Product Updates, July 2026

June 30, 2026

July brings major updates across Insights+, Catalyst, and Vista, focused on helping our partners work faster with more automation, deeper intelligence, and expanded AI capabilities, from instant benchmarking reports and smarter prospecting to more flexible reporting. Explore the updates below.

Insights+

  • Automated Report Generation — Insights+ reports now generate automatically the moment a request is submitted.
  • Redesigned Report View — The report now renders natively in the browser: cleaner, more readable, and a closer match to the final output.
  • Real-Time Edits — You can instantly edit and generate reports in real-time. No more wait periods or help needed to edit and generate a new report.
  • Strategic Recommendations in Mployer AI — Generate consultative, mode-specific recommendations directly in the report's AI panel across six modes — General, Cost Strategy, Plan Design, Coverage Gaps, Funding Strategy, and Underwriter Notes — then refine with follow-ups before sharing with a client.
  • Add Medical Plans on Upload Documents Flow — The "Do you have another medical plan?" question is now available on the Upload Documents flow, matching the flexibility already in Manual Entry.

Catalyst

  • AI-Powered PDF Export — A dynamic PDF export is now available from each company profile page. Choose between an Executive Summary or Full Report format, with content automatically tailored to the employer's available data, surfacing the most relevant sections, charts, and insights for each company.
  • Commercial P&C Data on Company Snapshot — The Company Snapshot now includes Commercial P&C Broker and Carrier Display Cards, giving you a consolidated view of an employer's commercial relationships without leaving the snapshot.
  • Commercial Lines Insights for Licensed Users — Users with a commercial license now see a Commercial Lines Insights section on the Opportunity & Signals tab, surfacing filing information from Commercial P&C data alongside benefits context.
  • Advanced Salesforce Entity Matching — Send-to-Salesforce now supports more precise account linking through advanced entity matching. A token-sharing fix also means one admin's Salesforce connection now covers the whole account.
  • Retirement Plan Quality Queries — The AI assistant can now answer questions about retirement plan quality, advisor relationships, and compliance status, extending natural language search into the retirement vertical.
  • Broker Classifier Filters — Filter brokers by scope (national vs. regional), retirement advisor status, and commercial lines activity, making it easier to ask targeted questions about broker specialization and positioning.
  • Broker Column on Commercial P&C Results — The Commercial P&C results page now shows a Broker column, so commercial broker relationships are visible directly from the search grid.

Vista

  • Simpler, More Flexible Report Generation — Upload a client's benefits and carrier documents, now several at once, and Vista builds a structured, broker-branded financial report from what's provided, without requiring every detail upfront. The output adapts to the documents you have, so you can generate a report for any group.
  • The Mployer Assistant, Inside Every Report — Every report now includes an AI assistant panel where you can ask questions about a client's numbers and get instant, report-grounded answers and talking points, pulled directly from the report.
  • A Redesigned Workspace — Vista is now built around a cleaner three-panel layout: quick actions on the left, your reports and report history in the center, and at-a-glance stats with search and filtering.