A recent piece in Forbes notes that oft-touted Employee Assistance Programs (EAPs) often amount to little more than a customer service line that falls short of providing the kind of care and attention required by someone experiencing significant mental health issues.
Instead of EAPs, the authors recommend companies expand their employee benefits packages to include other mental health offerings that may better serve the employees who require them, including providing mental health days at least once a month that don’t count against PTO; adopting a 4 day work week, which is becoming increasingly commonplace; establishing Employee Resource Groups to provide a network of support for those in need; and an open door HR policy for employees to speak freely and address their concerns.
You can find that piece here.