Applied knowledge of Human Resources to perform various functions, including recruiting, employee retention, talent management, discipline counseling, promotions, terminations, training and employee activities.
Administered employee benefits by tracking eligibility and enrolling employees in health, dental, vision, and other supplemental insurances, as well as the administration of 401(k), COBRA, and FMLA;
Processed payroll on a semi-monthly basis for over 100 exempt and non-exempt employees;
Served as principal employee relations professional for assigned departments, consulting with Directors and Managers on employee relations matters;
Discussed behavioral problems and provided counseling for employees and management for appropriate resolutions;
Developed strategic plans to strengthen company policies on monitoring quality assurance and improvement of employee performance, which reduced employee turnover;
Analyzed current market data and trends to determine and maintain competitive compensation and salary structure for exempt and non-exempt employees;
Redesigned and administered employee incentive and recognition program motivating workforce performance;
Performed full life cycle recruitment, on-boarded candidates, and conducted new hire orientation;
Completed unemployment claims and represented company at hearings, resulting in reduction of experience rating over four years.