Specialty food distributor.
• Built, maintained, and strengthened client relationships by utilizing extensive problem-solving aptitude, proficiency from past positions held, and intuitive ability to resolve performance concerns on behalf of the company’s clients
• Supported and maintained all aspects of assigned client relationship to ensure positive client results/ retention, contractual compliance adherence, interpretation of customer orders, proactively identify and oversee resolution to client concerns
• Responsible for managing invoices, sales orders, and customer communications utilizing proficiency in MAS90, M.S. Office Suite, and strong internet capabilities, along with distributing and inputting customer satisfaction surveys, ensuring a company error free database