Data Privacy Notice
Revised January 31st, 2024.
This Notice of Privacy Practices ("Notice") describes how Mployer Advisor uses, protects, and handles the personal information, including protected health information (PHI), you provide to us when using our services. By checking the box, you acknowledge that you have read, understood, and agree to the terms outlined in this Notice.
1. Collection of Information
When you use our services, you may be asked to provide personal information such as your name, date of birth (DOB), insurance card ID, and other relevant fields. This information is used to check your benefit eligibility and to provide you with a score and dollar value for your medical benefits plan. Each insurance company is different and the information provided back can differ from one carrier to the next.
2. Use of Information
The information you provide is used solely for the purpose of assessing your benefits eligibility and providing you with relevant information about your medical benefits plan. We do not use your personal information for any other purpose without your explicit consent.
3. Data Minimization and Storage
We are committed to data minimization and only retain the necessary information related to your plan, which is de-identified at a plan level. This information is stored securely and is encrypted both in transit and at rest to protect your privacy.
4. Access to Your Information
You have the right to request a copy of the information we hold about you. To request this information, please email
[email protected]. We will respond to your request in a timely manner.
5. De-identification of Data
a. Mployer Advisor is committed to protecting your privacy. As part of this commitment, we may de-identify your personal information and PHI. De-identification involves removing or modifying identifiable information so that the data cannot reasonably be linked to you as an individual.
b. Use of Aggregated Data: We may use this de-identified data in an aggregated format to analyze trends, improve our products and services, and enhance the overall functionality of our offerings. This aggregated data does not identify you personally and is used to gain insights that help us better serve our customers and improve the user experience.
c. Commitment to Privacy: The use of de-identified, aggregated data is conducted in full compliance with applicable laws and regulations, including HIPAA. Our use of such data is solely for internal purposes and to enhance the quality and functionality of our services.
6. HIPAA Compliance
Mployer Advisor adheres to the standards set forth by the Health Insurance Portability and Accountability Act (HIPAA). This includes implementing safeguards to ensure the confidentiality, integrity, and security of your PHI.
7. Your Rights Under HIPA
You have specific rights under HIPAA regarding your PHI. These rights include:
The right to access and obtain a copy of your PHI.
The right to request amendments to your PHI.
The right to receive an accounting of certain disclosures we have made of your PHI.
The right to request restrictions on how we use and disclose your PHI.
The right to receive confidential communications of PHI.
You have specific rights under HIPAA regarding your PHI. These rights include:
8. Breach Notification
In the event of a breach of unsecured PHI, we will notify you as required by law. This notification will include information about what happened and what steps you can take to protect yourself.
9. Contact for Privacy Concerns
For any questions or concerns about your privacy rights or the information in this Notice, please contact our Privacy Officer at
[email protected].
10. Changes to Our Privacy Practices
We reserve the right to amend this Notice at any time. All changes will be posted on our website and will apply to information collected after the date of the change.
11. Contact Information
If you have any questions or concerns about our privacy practices, please do not hesitate to contact us at
[email protected].