Provided administrative support to the President, Vice President and sales team. Prepared financial statements, correspondence, reports, and various documents utilizing MS Office Suite. Overseen records management database systems and office inventory. Review/analyze incoming correspondence, submissions, and reports, determine significance, prioritize & distribute. Composed emails and correspondence and discreetly handled sensitive and confidential information. Managed corporate documents, records, and reports. Prepared responses to correspondence containing routine inquiries. Developed and implemented strategic plans to manage and grow accounts Retained clients and built strong, trusting relationships. Provided superior customer service and ensured client satisfaction. Communicated and coordinated with internal teams to deliver products & solutions Supported sales team to improve their performance and reach targets