• Workflow Analysis and Development ◦ Worked with team to develop inventory system, staff roles, cleanroom design, process controls• Software Implementation ◦ Order Processing software ▪ Adapted machine shop ECI software to BPSSU workflow ▪ Integrated old records into new system ◦ Accounting software ▪ Led accounting software transition• Training ◦ On-hands employee training ◦ Manual/Guide writing• Quality Management ◦ Development and implementation of QMS, QSM ◦ ISO 9001 and 13485 Certification, <1 year ◦ Experience with sterilization validation of medical devices• Sales ◦ Took on majority of accounts year 3 ◦ Client visits, Sales calls, Single-use design consulting• Marketing ◦ Led company website redesign ◦ Creation of marketing content- fliers, announcements