Managed all operations and customer service duties including inventory management, client support, sales support, warehousing and related responsibilities. - Member of the company management team.- Delivered strategic continuous improvements and maintained cost efficiencies in freight costs and market conditions.- Conferred with key personnel to review achievements and discuss required changes in objectives based on current business conditions.- Managed purchase orders, order confirmations, invoicing, and month-end procedures.- Maintained warehouse inventory levels, analyzed historical sales and forecasted demand to optimize inventory levels.- Forecasted and monitored inventories in warehouse as well as at customers’ and suppliers’ locations.- Managed all aspects of customer service to achieve total satisfaction; resulting in a 36% sales increase.- Managed all logistics including incoming, outgoing, and drop-ship deliveries both domestic and international.- Designed and implemented warehouse facility plan to improve safety and efficiency. - Negotiated with service and supply vendors to reduce overall operating costs.- Regularly communicated with customers and suppliers.