• Assisted in administrative tasks, including scheduling, managing patient records, and coordinating communication between healthcare providers. This included faxing pertinent medical information, contacting pharmacies, and sourcing referrals for the escalation of care.• Observed and provided support during clinical consultations, procedures, and surgeries, ensuring a smooth patient experience. • Collaborated with the administrative team to explore initiatives that enhanced healthcare delivery and reduced disparities among diverse patient populations. This was accomplished through correct ICD-10 utilization, patient follow-up timelines, and prescription alternatives with respect to financial feasibility and insurance.• Connected with 60+ patients daily, while providing patient education resources and in some cases connecting patients to external organizations such as the Commission for the Blind and various pharmaceutical foundations.