▪ Strategic Sales/Presidents Club: Increased Tri-State revenue to $5 million annually from $360k base within 6 years; this after territory dominated by competitor for 15+ years and territory with 5 previous sales representatives in 5 years; achieved President's Club in 2016 and GPO/IDN Rep of the Year 2016.▪ Prospecting/Compliance Protocols: As Account Manager, called on OrthoNeuro for 3 years until they asked for pricing; uncovered issues with billing and revenue in durable medical equipment (DME) program; identified pressure point with Medicare compliance and boosted revenue; received commitment worth $200k of new business.▪ Customer Service/Relationships: Discovered OSU Medical's issue with cold therapy units; secured product samples for surgeries; met physician early morning and delivered units; remained on site in PACU, ensuring no issues with units; awarded $175k contract.▪ Account Expansions/Customer Engagement: Called on Lead Orthopedic physician, PA, and Purchasing department; uncovered opportunities to help with cost containment and new product placements in account; contained costs, then took over billing of DME, plugging hole in money drain; increased sales from $50k to $1 million in existing account.