Worked directly with Navy and other DoD customers to provide up-to-date documentation, perform data collection, data reporting, and data management practices. Edited, formatted, revised, and reviewed a variety of documentation including SOPs, test reports, test plans, memorandums, letters, root cause analysis (RCA), and others, before sending them through an approval process using SharePoint. Responsible for 5-10 projects at one time and promptly responding to customer's emails and phone correspondences.