Key Achievements• 60% product closing ratio on aftermarket products • Implemented and maintained company website and website content.• Employed both lender systems and created business operation procedures currently in place.Implementation of small business solutions through organization, teamwork, multi-tasking, innovation of new business ventures, time management and data support. Created and managed company website content, lead generation and engagement, as well as web administration through creation of effective marketing content and SLA response times. Assisted in all print media layout and design. Performed all 401K/healthcare administration, payroll, inventory, procurement management, and supervised all audit procedures. Submitted business to indirect lenders while maintaining lending relationships through transparency and ethical loan processes. Implemented federal and state compliance and regulatory lending procedures to secure customer financial and personal data. Met and exceeded post-sales goals and upheld exceptional customer service and rapport through effective problem-solving and communication with customers and team members.