My responsibilities included developing sales and customer service relationships with our clients. Reading and interpreting site specific engineered drawing for customer quotes. Managing accounts ($10,000 - $350,000 in monthly sales). Launching the window and door product line in March 2012 (Increasing sales by $60,000 - $80,000 per month in 2016). Teaching employees better sales and customer service strategies. Creating procedures to streamline our day to day operations. Researching and implementing network, software, and computer upgrades to improve reliability and performance. Designing marketing materials including flyers, logos, and mass emails. Managing incoming payments for over 50 open accounts. Developing reports to detail aging and past due accounts. Tracking all payments received and making bi-weekly deposits. Analyzing and adjusting account credit limits based on payment history and potential client growth.