My position entails opening & closing the office, answering phones, cash receipts, accounts receivable, banking, processing credit card payments, monthly opening & closing reports, stocking all office supplies, customer assistance via phone and email, handling all incoming & outgoing mail, placing vendor orders, processing new accounts into Micro Key, sending insurance certificates to homeowners insurance companies, using echo sign to send residential & commercial contacts to new customers, manage customer leads, spreadsheets using Microsoft excel, adding or cancelling customer accounts with the city of Philadelphia, handle all office filing & collections,, Pay Simple Credit Card and ACH, Thryvv marketing management. I also provide tech support for customers via cell phone, email, phone. Efficient in Micro Key, Pay Simple, Alula Cellular Programming, App Support and Accounts Receivable.