INSGROUP, A Baldwin Risk Partner - Addison, TX (Dallas/Fort Worth)

Our law firm has engaged INSGROUP for many years for our employee benefits, general liability and property and casualty needs. I also use Insgroup for my personal property and casualty needs. INSGROUP representatives have always been extremely knowledgeable and provide superior service for all of our insurance needs. INSGROUP has my highest recommendation of any outside service providers we use for any field.

My house was hit by an ice storm in early February which led to destruction of my roof and fence. As a first time homeowner, the situation was extremely stressful considering the damage and the unknowns that lie ahead. My agent, Blake Krause, immediately called me that morning and provided invaluable reassurance around the repairs and the upcoming claims process. I cannot overstate the importance of this stress relief for myself and my wife. Over the coming weeks, Blake provided top-level advice and guidance – he informed me about the claims process, he helped me document the damage, he assisted in filing the claim, he joined each call with the claims adjuster, he facilitated the negotiations, and he provided advice on picking out the contractors to repair the damage. Blake was truly there with us every step of the way throughout the process and made us feel completely comfortable. All in all, we received an entire new fence, an entire new roof, and even had the trees cut down that caused the damage. We could not have done it without Blake and the team at Insgroup. Thank you so much!