Provided technical support for customers by identifying product compatibilities, working with the manufacturer, and referencing product manuals
Resolved customer issues with ordering and answered questions on product details
Reconciled restock orders by matching purchase orders and invoices of received shipments
Submitted purchase orders and followed up on vendor invoices
Updated product details in database based on physical examination
Maintained warehouse inventory levels by tracking product quantities and ordering additional inventory
Recorded issues with order fulfillment, identified process gaps, and notified management
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