HUB International - Gulfport, MS
HUB International - Gulfport, MS

HUB International - Gulfport, MS

1311 Spring St, Gulfport, Mississippi 39507

Customer Reviews

3 Reviews

Services

Health

Health

Dental

Dental

Vision

Vision

Life

Life

Disability

Disability

Property Casualty

Property Casualty

Workers Compensation

Workers Compensation

Voluntary Insurance

Voluntary Insurance

Liability

Liability

About HUB International - Gulfport, MS

In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected. We strive to be everywhere risk exists today and tomorrow. Helping to protect what matters most.

Employer Size Expertise

1-10

11-50

51-100

101-250

251-1,000

1,001-2,500

Employer Revenue Expertise

$0 - $1M

$1M - $5M

$5M - $50M

$50M - $250M

$250M+

Top Insurance Carriers

Aflac
Colonial Life
Sun Life
The Hartford
United Healthcare
Unum

Expertise Section

Benefit Administration Technology

Billing Administration

Cafeteria Plans (125B)

Captive Plans

Claims Analytics & Software

Compliance

EAP Programs

ERISA Support

HR Outsourcing & Consulting

In-House Legal Advice

Loss Control Consulting

Medical Claims Analytics

Onsite Clinics

Open Enrollment Support

Payroll Support

Population Health & Wellness

Reference Based Pricing

Re-Insurance

Retirement & 401(k) Resources

PBM's & Rx Carveouts

Self-Funded Plans

Stop Loss Coverage

Technology Consulting

Wellness and Incentive Programs

Industry Expertise

Accommodation and Food Services

Admin, Support and Waste Mgmt

Agriculture, Forestry and Fishing

Arts, Entertainment and Recreation

Construction

Educational Services

Finance and Insurance

Health Care and Social Assistance

Information

Management of Companies

Manufacturing

Mining

Other Services (except Public Administration)

Professional, Scientific and Technical

Public Administration

Real Estate Rental and Leasing

Retail Trade

Transportation and Warehousing

Utilities

Wholesale Trade

Customer Reviews

3.7

Based on 3 Reviews

Peter Nathan

Review posted on 03/29/2022

They provide coverage for my condo complex and are always prompt with providing needed documents to my mortgage company.


Richard A. Drummond, Author

Review posted on 11/3/2020

My experience with this company has been consistently terrible! For almost 3 years I have endured a number of frustrating and disappointing communications and issues steeped in more than simply a lack of professionalism. What I have encountered has been more along the lines of a lack of knowledge about what professionalism is and why it is important for all parties to demonstrate it in any business relationship. The final straw with them was the receipt of a letter listing a number of items that would be required for us to address on the property, if we wanted to avoid cancelation of our policy. I was shocked because, other than one of the items (handrails on three doors), they had nothing to do with insurance. But, with "lemming-like" obedience, I took care of the items. During the process, we had a number of tropical events that caused disruptions and we were given a 2 week extension to complete the items. I sent pictures of the completed handrails to Mrs. Clark when they were done, as they were the only item related to insurance liability. The other items were completed within a couple of days afterward. I compiled the photos and was about to send everything to Mrs. Clark when she sent me a last second email informing me that there was a particular format and a "snail mail" process that was required to be used, as they would not accept any emailed submissions as proof of compliance. Well, that was "it" for me! First of all, I didn't see it as my place to be sending verification of these things anyway. But when I refused to mail the information to them, they did, in fact, cancel our policy. I was appalled because I felt like they should have been reinspecting the property themselves, rather than having me, their customer, running around town doing "homework" for their benefit. And when I asked Mrs. Clark why they couldn't simply reinspect the property, she absolutely reinforced my entire position when she replied that they do not reinspect because it is not their ubderwriter's "policy" because of the "time and expense" involved...of course! But it is my contention that it remains their "responsibility", regardless of their underwriter's "policy". And it is not okay, to try to shift responsibility to one's customer, placing the additional undue time and expense of the whole scenario on me, their customer! Then, she actually told me that, "...it is not our job to reinspect."! What??? Of course, it is their "job" because it was them who created the need! The customer's job is to pay their premium and to comply with safety concerns, not to serve at the insurance company's behest as a "compliance officer"! Keep in mind, this property is across town for me, not where I am every day. So all of this was very unnecessary and inconvenient but I went through all of the trouble to conform to their demands. The very least that they could have done was to verify that the work was done, per their directives. But no, they canceled the policy then they failed to notify the company that they used to finance the premiums so I received a letter from their finance company stating that our policy had been terminated for "lack of payment"! So they were paid, in full, for the annual premium but they canceled our policy and did not return the part of the premium they were paid for the months that remained on our policy term beyond the date that they canceled the policy! Now I have to send all kinds of proof to the finance company so they will remove the ding to my credit scores! Unreal!!! There is much more to my frustration with HUB International, Gulfport, MS, but I think you can get the picture from what I have explained here. Unprofessional, and many more reasons that I could offer to support why I wouldn't dream of recommending them to anyone, ever!


Joe Powell

Review posted on 01/31/2021

My POC for hub international is Carolyn Smith, and she does outstanding work. It's a pleasure having her as my agent.

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Contact Info

Address

1311 Spring St, Gulfport, Mississippi 39507

Email

[email protected]

Social

Schedule Consultation

Contact Info

Address

1311 Spring St, Gulfport, Mississippi 39507

Email

[email protected]

Social

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