Gilsbar - Alexandria, LA

Gilsbar - Alexandria, LA

Alexandria, Louisiana 71307

Customer Reviews

5 Reviews

Services

Health

Health

Dental

Dental

Vision

Vision

Life

Life

Disability

Disability

Property Casualty

Property Casualty

Workers Compensation

Workers Compensation

Voluntary Insurance

Voluntary Insurance

Liability

Liability

About Gilsbar - Alexandria, LA

For more than half a century, Gilsbar has offered insurance service solutions and support for businesses and their employees. We are a family-owned and operated business with humble beginnings and a bright future. Clients are the main event around Gilsbar. We never take our partnerships for granted. We look for ways to add value and offer solutions. We keep our promises to our clients and work with integrity in all that we do. Expect nothing but straight answers from us. In short, we want to help our clients to be employee benefits game-changers.

Employer Size Expertise

1-10

11-50

51-100

101-250

251-1,000

1,001-2,500

2,501+

Employer Revenue Expertise

$0 - $1M

$1M - $5M

$5M - $50M

$50M - $250M

$250M+

Top Insurance Carriers

Aetna
Blue Cross Blue Shield of Louisiana
Cigna
Humana
Principal
United Healthcare
Unum

Expertise Section

Benefit Administration Technology

Cafeteria Plans (125B)

Captive Plans

Compliance

EAP Programs

ERISA Support

Medical Claims Analytics

Open Enrollment Support

Population Health & Wellness

Reference Based Pricing

Re-Insurance

PBM's & Rx Carveouts

Self-Funded Plans

Stop Loss Coverage

Technology Consulting

Wellness and Incentive Programs

Customer Reviews

1.8

Based on 5 Reviews

Daniel Hudack

Review posted on 08/31/2022

Horrible supplemental insurance… I been trying to get my claims taken care of for 9 months… there customer service is a joke…. All you get is a run around. They never return calls or emails. I suggest if your an employer and value your employees you avoid using this company. Sadly my employer used this company….


Glinnesa Gailliard

Review posted on 12/16/2021

I was in need of insurance for my company and was referred to this insurance company. My first reach out was around November 15, 2021 requesting a quote. The rep stated she would email me the paperwork. I called back days later stating that I never received it. I stated from the beginning that I needed the policy to start 12/1. I had questions regarding the application she sent me (it was wrong) and I reached out for clarification. No response. i called and spoke to a manger who was going to move this forward. I finally received the correct application, sent it back, no response. Checked in two times looking for an update. Wound up going with another company who was able to back-date my policy. I never received a quote. Not even a response to my emails. If you can't provide me a quote, which is a basic part of the job, how can I trust you if there's a claim? I would never, ever use and suggest you run as the service is horrible. If I could give them negative stars I would.


Emily

Review posted on 11/18/2019

Update -2☆ Gilsbar is nice and helpful to the insured, but it's been extremely difficult for my Providers to work with them. This typically results in me being grossly overcharged for office visits and treatments because the Doctor's office sees a chart where my deductible isn't met yet, although it really is. They try to contact Gilsbar but it's a super long process (call, get fax, get approval code, call in again) and usually isn't resolved before I leave, so they want to charge me the full amount. It's now a big waste of my time trying to get refunds on what I didn't owe. And this is through Banner Health, their preferred provider network. Original: My employer has self-funded coverage and they use Gilsbar to manage our health insurance. I get the benefits of the Blue Cross Blue Shield network, but with the personal admin/customer service care from Gilsbar. I call it care because I really do feel like they watch out for me as a patient. After I had my son, a bunch of medical bills came flooding in. All I have to do is call Gilsbar and they take care of it for me, even doing 3-way calls with the billing people to make sure they get all of the information now and won't bother me again. It was a Huge stress relief! Sure I wish my premiums were lower (who doesn't?!) but I get fantastic customer care when I contact them and they often go above and beyond to research answers for my questions. I've been covered by Gilsbar 5 years and I recommend them. Thank you for caring!


Morgan Moon

Review posted on 06/30/2018

Most people don’t have a choice on what insurance company their employer chooses...HOWEVER, if you are lucky enough to have a choice avoid Gilsbar like the plague. It might be a great place to work, but let me tell you from first hand experience it is the absolute worst place to have insurance “coverage”. I use the word coverage lightly because it is all a money-making scheme. Gilsbar will cut corners or find loopholes any way that they can. Their customer service is a complete joke and any notion of caring about their members is a fallacy. They might as well remove the rest of their core values and only leave “for reasonable profit” because that is all Gilsbar is about. Finally being insured by a REAL company (Blue Cross Blue Shield) has changed my life.


Thondia Wisham

Review posted on 02/28/2021

The job itself is good, but some of the managers make working there almost impossible, they show favoritism and there is a lot of racial undertones in many of the departments.

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Contact Info

Address

Alexandria, Louisiana 71307

Email

[email protected]

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Schedule Consultation

Contact Info

Address

Alexandria, Louisiana 71307

Email

[email protected]

Social

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