Jenpale LLC - Louisville, KY

My name is Joe Gordon; I am a District General Agent for Colonial Life Insurance Company. I am pleased to recommend Jenpale Brokerage to meet your health & life insurance and retirement planning needs. I have worked with Jeff Elder, CEO, and his associates for several years. He and his team at Jenpale Brokerage have consistently provided excellent customer service, customizing plans to meet the unique needs of their clients.

Jeff Elder should absolutely be considered for the Inc. credible Small Business Leader of the Year without a doubt! Window World has worked with Jeff for all our insurance needs. He directs us, leads us to the right answers and does all the necessary work for us so that we can concentrate on our own business. He goes out of his way to make sure his clients are not only taken care of, but happy with his services. Window World had a little trouble getting our paperwork submitted to Humana with all the necessary information, not only did he make sure it was taken care of, but also paid half of our first monthïs insurance due to the troubles it gave our employees getting to the doctor in January. He is on top of it and ahead of making you happy, so you donït even have time to be upset. Jeff also genuinely cares for his people. He belongs to several groups within the community and helps people through several outlets. Please give Jeff great consideration; it would look very professional for the Small Business Leader Award to have his name on it.

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As the owner of a small plumbing business, i have had the pleasure ofï working with Jeff Elder of Jenpale. Jeff, his staff and company have beenï amazing to work with. Their ethics, integrity and customer service have beenï top notch from our first encounter.ïï It has been great to work with a company we can trust, and who have ourï best interest in mind. I am proud to offer the insurance they set up for us toï my team.ï I would not hesitate to send my best clients their way, and highlyï recommended them on the award for Business Ethics .

I would like to recommend Jeff Elder & Jenpale, LLC Benefits Consulting for the 2018 BBB Torch Award for Business Ethics. Although I have only recently begun working with Jeff, I have been quite impressed with my experience so far! Jeff goes out of his way to make sure his clients' needs are met, and follows up frequently to ensure they are happy with his services. He helped connect us with coverage for one of our clients who was having difficulty finding a carrier willing to work with her group. Jeff responded promptly to my questions each day, even though he was traveling for work. When Jeff returned to his office the following week, I learned he had actually been on vacation the whole time! It is obvious that Jeff genuinely cares for his clients. Since his agency and ours were splitting the commissions for this client, we had to let him control setting us up with the split which can be a little scary! He was totally transparent every step of the way and even refused to take a larger split of the commission because he wanted to make sure he was being fair to us. From my experiences thus far, I believe Jeff will be a great resource, especially when it comes to his knowledge about supplemental coverage! Please give Jeff your consideration, and feel free to give me a call at 317-454-8315 ext. 2 if you would like to discuss further

In 2017 after meeting with Jeff Elder of Jenpale on several occasions, we decided to partner with him as an additional resource for our candidates during the transitional period of starting a new position. Jeff has consistently been available to our team and to our candidates as they make life changing decisions with employment opportunities. He has gone above and beyond to educate candidates and employers on the health plans available to them. I find Jeff very knowledgeable and helpful and would highly recommend him for Small Business Leader of the Year. I have watched his business sky rocket in a short of amount of time due to his leadership and passion for serving our community

When standards are set high, average is very good and great performance become exceptional. Jeff Elder and each member of his Jenpale team drive excellence. Excellence for their clients, excellence as individuals, and therefore excellence as an organization. I realize thatïs ïa lot of excellenceï, but itïs true. Having worked with Jeff and several members of his team, the consistent theme is clarity. Information is provided with such transparency, questions are answered with patience, and research is provided when new learning is required. Service is key to business. Ethical service is key to truly serving clients. Serving in an advisory role for a client means the good, the bad and the ugly must be discussed. Bringing up tough conversations. Doing before being asked. Offering recommendations for the questions people donït know to ask. Ethics ï the mark of the highest caliber people. I am proud to recommend, and frankly commend, Jeff and the standards in which he hires, develops, and serves.

I would like to take a moment to recognize a true professional that has been a huge benefit to my stores & employees. His name is Jeff Elder. I first met Jeff when he was a rep for AFLAC. He did an excellent job. But THEN, came along the ACA program (Obama Care). I had just discontinued providing health insurance (due to insane rate increases). I was looking for alternatives when one day I was casually whining to Jeff about it when he ïvolunteeredï to help any employee of ours to register and sign up with the ACA (who was interested). Between our 2 stores he spent countless hours doing this and only asked that ïifï an employee may be interested in any of his products, could he possibly mention it to them. Thus our partnership with Jeff and his team really began. Since then, Jeff has ventured out and began his own company Jenpale Benefits & Business Consultants. Jeff and his team still represent our stores and employees with our health insurance needs and other offerings that AFLAC used to offer. I simply cannot say enough about his willingness to go the extra mile (at all hours of the day or night). Heïs instilled the same work ethic and compassion into each of his team members at Jenpale as well. As a long time small businessman myself, I can truly appreciate great customer service. Itïs one thing to ïtalk itï; itïs totally different matter to provide it. Jeff Elder is a textbook example of what a Small Business Leader should be.

I am an independent insurance agent with Old Kentucky Insurance specializing in property and causality insurance. It is with great honor that I serve my clients and I take pride in my fiduciary advisor role. I do not take recommending or endorsing other insurance professionals lightly. I am excited at the opportunity to explain why I wholeheartedly stand behind the knowledge, experience, customer service and business ethics of Jeff Elder and Jenpale, LLC. I first met Jeff in February 2017 through an international business networking group. Since that time, we have met every Thursday for lunch. Over time I have been able to see how his knowledge of healthcare insurance and attention to detail was unlike anything I had previously seen. If I called with a question it was answered the same day. If I referred someone to him he either helped that individual or provided free advice and direction to that person. It is with unwavering confidence that I support Jenpale, LLC to you and any individuals or businesses who need a healthcare professional.

Jeff and his team are amazing! I have never seen someone care so much about people and their insurance needs. Jeff will go out of his way to take the time to build strong, memorable relationships and truly becomes a partner, not just another insurance guy. Although I am not a customer of his YET, I have seen him work and am a close networking partner.