Oral and written communication in English and Spanish. Satisfy the transportation needs of vehicle purchasers. Approaches, greets, and offer assistance or direction to any customer. Assist customers in selecting a vehicle by asking questions and listening carefully to their responses. Explain fully product performance, application, and benefits to prospects. Describe all optional equipment available for customer purchase. Offer test drives to all prospects. Follow dealership procedure to obtain proper identification from customer prior to test drive. Utilize dealership sales control and follow-up system. Exhibit high level of commitment to customer satisfaction. Know and understand the federal, state, and local laws which govern retail automobile sales. Keep abreast of new products, features, accessories, etc., and their benefits to customers. Know and understand equity and values, able to explain depreciation to the customer. Turn closed deals to finance and insurance manager, along with properly completed paperwork. Write complete sales orders and process paperwork in accordance with established dealership policies. Prepare sold vehicles for customer delivery prior to customer arrival. Deliver vehicles to customers, ensuring that the customer understands the vehicle's operating features, warranty, and paperwork. . Administrative and accounting activities. Office duties.