As Wesla Federal Credit Union’s Vice President and Director of Operations. I was directly responsible for leading the organization’s daily and strategic operations that supported multiple credit union branches and a specialized call center. I was involved in ensuring regulatory compliance, operational support, and coordinating efforts that affected the entire credit union. My success and demonstrated ability to build and lead teams of expert banking professionals was a direct cause of my recruitment by JPMorgan Chase to launch their new branch in the Shreveport area.--Managed strategic operations that supported the credit union and its six separate branches.--Led a team of 50 personnel involved in delivering exceptional operations and banking solutions to clients and the organization alike.