• Answering customer enquiries through phone, email, in person or passing them on to the appropriate department.• Prepare/Close customer invoices and warranties.• File and organize invoices and charges.• Work with all Microsoft programs (Word, Power point, Excel, Outlook)• Order/Monitor office supplies.• Schedule and confirm appointments for vehicle services.• Redeemed coupons and cross-sold products.• Processed an average of various transactions each day in a timely manner.• Giving information and help to solve customer problem to attain customer satisfaction.• Making sure that the customer’s experience is a positive one.