Played a key role in ensuring the successful launch of Columbia office. Structured and implemented programs and policies in the areas of training, compensation structures, benefits packages, incentives, and new-employee orientation.
Answered benefit questions for managers and employees, as well as assisted with problem solving. Acted as a liaison between employees and insurance companies to resolve problems and clarify benefits. Assisted with annual benefit renewals, including enrollment procedures
Run/Create reports and visualize internal and customer data using Tableau.
Manage and increase the effectiveness and efficiency of Support Services (HR, IT and Finance), through improvements to each function as well as coordination and communication between support and business functions.
Aggregated data from Jira and delivered presentations to tell the story about the health of the Program Increment to peers, management, and officers.
Supported directors, managers, and teams in the development and management of their backlog throughout the PI planning and execution process.
Developed demand and capacity models to assist leadership in making tradeoffs between competing priorities.
Served as a leader and evangelist for agile practices, mindset and continuous improvement.
Work with both CEO and CTO to implement worldwide strategy for penetrating new prospect accounts and assist in creating strategic growth initiatives and strategies for expanding opportunities for Optimum IT Solutions.
Updated projects confluence pages using JIRA to keep track of ongoing projects