Contributed strong analytical and problem solving skills in conducting quantitative and qualitative analysis of outcome data; prepared detailed evaluation reports for company management as well as external audiences.
Innovatively initiated and developed engaging programs for both children and adults served in center-based programs.
Directly oversaw, evaluated and supported a team of 8+; employees; coordinated schedules to maximize use of human resources while controlling labor costs and meeting company needs.
Ensured staff members are properly educated on all facets and phases of company training programs, policies and procedures.