Spearhead all marketing in the community externally as well as by participating in and leading tours for prospective families and residentsResponds in a timely manner to requests of residents, families and guestsManage social media accountsMaintains payrollCoordinate the recruitment and selection of staff personnelManage all Pre-hire paperwork including background screeningHandles employee relation issues as necessary understanding when to escalateMaintains personnel files on each employee and ensures compliance with regulations/standardsMaximizes cash flow through efficient billing and collection processesProcesses accounts payable, accounts receivable, resident funds, and cash receiptsAssists with resident move-ins, and process all admission paperworkMaintains an administration file for each residentProcess and bill monthly resident statementsReconciles petty cash and prepares reimbursements for replenishment as neededMaintains the confidentiality of residents’ financial informationKnowledge of computers,Microsoft Office, Outlook, Google documents and Google sheetsAble to communicate effectively with all levels of management, team members, residents, family members, and guests