Engaged in day-to-day communication with clients through emails and phone calls, answering questions, collecting feedback, and releasing tax return documents.
Administered payroll for numerous clients, ensuring the timely and accurate processing of payroll transactions including salaries, benefits, taxes, deductions, and required reports.
Performed bookkeeping tasks such as invoicing, monitoring accounts receivable, and expense record keeping.
Maintained accurate and up-to-date information and files in the client portals.
Recorded and updated the company’s policies and procedures.
Assisted with the planning and execution of special events such as meetings, employee recognition events, and holiday parties.