Previous Roles: Front of House Manager, Club Operations ManagerOversee all operations of casual dining, dining room, bar, ballroom, catering, and outdoor areas. Shape the customer's experience by maintaining the overall appearance, pricing, hiring, and training quality staff, and ensuring excellent customer service. Reports as a department head regarding budget, regulations, governance, purchases, marketing, and capital expansion.Direct reports: Executive Chef, Banquet Manager, Latitude 30 Manager, Oak Room Manager, Office Coordinator, Golf-Event Operations Manager, Support Services SupervisorTotal employees: 582023 Estimated Revenue of $3.9 Million (60% Ala carte, 40% Banquet)Dining Venues/Menus: 3 (2024/5 – 5)• 2023 Business of the Year – Hancock County• Increased overall revenue to more than triple trended sales.• Created and managed multiple venues within the same resort.• Managed several major renovation and construction projects including patio, bar, grill, and fine dining, including multiple menu design and completion. • Developed hiring, training, mentoring programs.