• Worked on various Salesforce.com Standard objects like Accounts, Opportunities, Leads, Campaign, Events, Tasks, Contacts, Cases, Reports and Dashboards.
• Worked with SOQL, SOSL queries with Governor Limitations to store and download the data from Salesforce.com platform database.
• Actively involved in business requirements gathering and translating them into system requirements.
• Designed, developed and tested 30+ workflows and approval processes.
• Developed visual Force pages with JavaScript and Apex classes.
• Wrote Apex Test classes to Unit Test Apex classes before moving to Production.
• Wrote Batch Apex to take care of the bulk transactions.
• Customized and deployed custom alerts, tasks and email templates to notify users on changes/due dates.
• Customized and managed user profiles to facilitate appropriate access and read/write permissions.
• Collaborated in Designing, developing, and deploying Apex Classes, Controller Classes, and Apex Triggers.
• Configured Data Loader for mass uploading data into production during data integration and sandbox environments for testing.
• Interacted with Developers for assisting them in the Identification, Simulation, Resolving and Tracking of problem events
• Provided post-implementation support to assist end users in creating reports, dashboards and certain Administration tasks including creating and maintaining user profiles and privileges