M-Tech Lab is a provider of custom bio-mechanical foot orthosis, supporting podiatrists and chiropractors across the nation by providing custom made foot orthosis that meets the patients needs based on the providers specifications. I managed and directly worked within initial order intake and fulfillment, data entry, multi-phase quality control, Hurco VM1 direct mill machine operation and maintenance, customer support, KPI tracking and analysis, and raw material purchasing. I supported client onboarding with USOL and Tom-Cat structure scanning systems as one method for order intake.