Raise more and reach more donors with OneCause Fundraising Software. Day in, and day out, we put your cause at the center of everything we do. Our easy-to-use fundraising solutions and experience gleaned from 70,000+ fundraisers, we give our clients the freedom to focus on what truly matters: advancing their organization’s mission. Located in the technology hub of Indianapolis, OneCause has been recognized on the Inc. 500 list of Fastest Growing Companies and has received a Techpoint MIRA award for Mobile Technology Excellence & Innovation.

The ART and Science of the Customer Experience is a proven combination of knowledge and understanding to create happy clients. We’ve created an outsourced solution to leverage our know-how toward creating seamless client support while removing the burden of tier one care. Our 24x7x365 offering incorporates collaborative results for your technology needs. With Netfor’s ART and Science methodology, there’s no waiting for a call to be answered and no shortage of brainpower when a challenge hits your network. Our agents work together to address problems quickly – for you and your clients. The bottom line: We respond when you need it the most. Tier One and NOC Services: • Create a standard operating procedure manual (your owner’s manual) for your service desk • U.S. based agents in the heart of the Midwest • 24 x 7 availability, 365 days a year. Use us during business hours and beyond • Dedicated call management system for you and your team(s) • A live person is always addressing your needs, each and every ticket • A sophisticated platform is included in our service – no hidden licensing fees • ITSM and ITIL based • Target 5 percent or less call abandonment rate • 70 percent target call answer time of 20 seconds or less; 85 percent target email response of 2 hours or less • First call resolution target of 70 percent and greater Netfor’s offering is ideal for helping your technology team create a 24/7 support model fast. We shine when the heat is on and the timeline is tight – just like you. We have been recognized as a support leader, drink the ITIL kool-aid and foster a client satisfaction rate of 98.9%. Let’s talk about where our support ends and yours begins and how, together, we can create meaningful customer experiences.

With over 25 years of experience, Preferred IT Group has been committed to serving businesses in Indiana, Michigan, and Ohio. We work with organizations with anywhere between 10 and 500 employees to help them utilize technology to maximize productivity, reduce and eliminate downtime, and increase profitability. Our certified network engineers and consultants are experts in their fields. Together with our partnerships with Microsoft, SonicWALL, IBM, Lenovo, Trend Micro, Citrix, VMWare and others, we provide our clients with the first rate knowledge and support today's network needs. When you do business with Preferred IT Group, you benefit from a full 360 degrees of expertise including: I.T consulting and integration, network support, network security, 24/7 monitoring, and web-hosting. Preferred IT Group, LLC is a Microsoft Gold Partner specializing in Small Business Server, Exchange Messaging, most Microsoft server versions, SharePoint, and SQL. Best of all, WE CARE. We want your business to succeed and grow. As your business succeeds, we succeed.

We help ecommerce brands generate more revenue by turning their shipment tracking experience into a marketing channel. Customers are most excited after they buy so they check tracking 3.1 times. If you’re shipping 10,000 packages that’s 30,000 brand impressions. Most brands are sending that traffic to UPS or Fedex, handing it off to a third party and disrupting the customer's branded experience. It's never been more difficult to get and retain customer attention, so every touchpoint with a customer matters. We give you the control to turn the typically stale and confusing experience of shipping into an opportunity to drive customer engagement while the customer is most receptive to your brand.