Orchestrated seamless interactions among diverse stakeholders, including esteemed clients like Motorola and leading retailers such as Amazon, ensuring meticulous qualification, certification, production, and on-time delivery of mobile phone accessories, maintaining high standard of quality and compliance.• Spearheaded the identification, assessment, and integration of proficient global outsourced manufacturers, aligning with ISO and QMS regulations, to ensure product quality and regulatory compliance.• Demonstrated astute judgment by orchestrating the production of small batch prototypes for rigorous validation of self-assessment results and ensuring product readiness for market launch.• Skillfully negotiated pricing agreements with manufacturers, balancing cost efficiency with quality standard to optimize operational cost without compromising quality.• Collaborated closely with the engineering team to ensure a seamless transition from product development to manufacturing and launch. Innovated the development of a comprehensive warranty and field replacement process, fostering a customer-centric approach and addressing potential issues proactively. Pioneered the implementation of a rigorous and dynamic continuous quality improvement plan, driving consistent enhancements in product quality, process efficiency, and operational excellence.• Successfully elevated ongoing quality and cost improvement initiatives to a larger scale, optimizing overall operational performance and delivering sustainable results.