Assisted in preparation and scheduling of deliveries of bulk product every day. Maintain and created new relationships with customers, and communicated with them on a regular basis in order to understand and fulfill their needs. Regularly met and communicated with a team of dispatchers to explore different ways to improve customer relations, time management, and systems management. Analyzed statistics of everyday task to see where efficiency could be increased in a targeted manner. Helped with the training on on-boarding process of new employees.