Managed all aspects of planning, and tracking within daily operations, facilitating schedules for dental practitioners to deliver high-quality patient care and services to customers.
Oversaw patient billing, insurance claims, and pre-authorizations, communicating with patients regarding their insurance claims and treatment plans.
Conducted general office duties, including scheduling, answering questions, and filing.
Recognized by senior management in improving methods for securing patient payments and reducing collection amounts, resulting in increased revenue.