• Acted as liaison between groups and departments that interface with Operations Management. Reduced time spent on staging timely shipments for incoming and outgoing items, coordinated with proper departments to reduce customer wait time and increase productivity. • Developed and implemented policy and procedures for production departments to ensure that products are properly packaged to meet and exceed quality standards, analyzed the results, and made corrective recommendations. • Took full responsibility for office activities when necessary with duties to assist customers and employees, purchasing, shipment coordination and record maintenance and filing. • Prepared and reconciled required production and inventory reports. • Aided the General Manager on special projects as required. • Conducted operations in a manner that promotes safety and compliance with OSHA.• Experience using JobBOSS software: entering orders, issuing and tracking materials, invoicing, issuing and receiving purchase orders.