Increased company gross written premium by building partner relationships, implementing paperless file management systems and engaging in industry associations. Specifics include:
o Underwrote a book of business based upon individual account characteristics while utilizing underwriting standards and guidelines.
o Coordinated with reinsurers and carriers in drafting underwriting guidelines and providing analytical metrics for MGU performance.
o Coordinated marketing and sales meetings across the country to expand the company’s footprint into new territories including CA, FL, OR, WA, NC & GA and solidify existing relationships.
o Cultivated broker relationships including hosting and planning NAPSLO(WSIA) related events, joining the WSIA Career Development Committee, attending IRMI conferences and presenting at product fairs for producers.
Streamlined Operations:
o Created automated online processes that increased efficiency for employees and reduce error potential.
o Implemented and maintained a governance model for all company forms, user assigned permissions, and ISO rating updates.
o Designed, developed and implemented the use of live SQL data imports with Power BI for various dashboards for management, underwriter and claims analysis. Reports include individual production and producer reports, companywide annual reports, trending and hit ratios for use in effective book management and analysis.
o Drafted proposed forms for coverage considering new legislation, changing market environments, and as a result of claims management feedback.
Day to Day operations including:
o Managed underwriting assistant staff and train new employees for underwriting assistant positions or as junior underwriters.
o Supported growth of the company by providing timely operational information and reports to the CEO, carrier partners, actuaries and third party advisors.