• Coordinated client and instructor communication to strengthen client relations of predominantly adults in an age range from 25-95 years
• Provided technical assistance such as: software administration, calendar management, connectivity solutions, email campaigns and email linking to ensure an efficient client network
• Trained new employees and helped to improve employee workflow
• Managed financial transactions as large as $10,000 and communicated with financial consultant to establish accurate records
• Administered CRM Scheduling Software and implemented new methods of use for efficiency
• Communicated with software developer to build, transition and maintain new CRM Software