After serving in the role of Director of Human Resources, I advanced to Chief Operations Officer . I Oversaw multiple programs, QA/QI, and Human Resources. $13 million operating budget.
Generated $300K, in FY 2013, through effective expense controls and resource management. Applied functional and Situational reasoning to gather factual information, exercise sound judgment, problem solve, and apply principles of influence systems such as motivation, incentive, accountability and leadership.
Project Managed implementation of electronic case management & medical file data system.
Developed marketing strategy and outreach initiatives, expanding consumer base.
Used transparent, cross functional communication skills to convey clear direction, desired results and organizational vision to direct reports, government agencies, community partners, elected officials, funding sources and Board members.
Responsible for the development, implementation & monitoring of management objectives and systems that enabled completion of long/short term strategic obejectives.
Generated additional revenue, utilized for program expansion, through effective proposal/presentation skills.
Completed State RFR, RFP proposals.
Participated as an active member of the Massachusetts State Department's diversity committee.