-Designs, maintains and updates spreadsheets or file indexes/cross-reference requiring data for reporting, timeliness and compliance purposes. This includes archiving inactive records/files and updating new records/files for licenses, contracts, policies and other documents.
-Prepares, types, formats, edits, revises, proofreads, prints and distributes reports, correspondence,
memoranda, agreements, agendas, policies, presentations and other specialized materials ranging from routine to complex according to established guidelines.
-Ensure compliance with the elements of a highly effective compliance program including development and maintenance of policies and procedures, creation of an annual compliance work plan, designing training and education programs, program evaluation, etc.
-Assists with patient satisfaction reports by collecting, processing and reporting surveys on a quarterly basis.
-Assists with the documentation/reports needed for audits preparation and compliance reports submissions.
-Assists with processing, logging and reporting incident reports, grievance/complaints and claims for risk management.
-Manages policy and procedures, ensuring policies are submitted for approval on a timely manner to
appropriate committees and updated in the binders and electronic folder with correct approvals and
revisions dates in the headers and master index. Coordinates the distribution or communication of policy updates.
-As directed by the Chief Administrative Officer, performs other related and/or necessary tasks to achieve organizational and programmatic goals and objectives.