The Horton Group - Chicago, IL

I believe the element that sets Horton apart from other providers is their customer service. Our dedicated service team has provided continuous support and guidance throughout our time with them. Todd, Robin, and David are always just a text or phone call away. I highly recommend Horton's services for any business that wants to focus on what they do best, and leave insurance concerns to the experts.

They have a great team of client executives that are available to answer questions

Trish and Paul provided very fast service for our mutual client. Responded quickly to our phone calls and emails to get commercial financing in place.

Wrong car insurance policy sent after speaking to customer service. Policy due soon and needed a call and not just sent to me with all these errors. Called the number they tell you to call after hours. On phone waiting 45 minutes and no answer from 5:15 to 6. Worked with customer service person Pam for 3 years. Policy sent to me after I just talked to her is $100.00 more than last years with same car, no tickets and no accidents over last 30 years with excellent credit. I called her 3 days ago and asked her to reduce the liability and now the premium is $50.00 more from the 1st policy she emailed to me but did not ask if I had a cess to a printer.Total $100.00 more now Why is the wife of a Horton employee emailing me to get car insurance from her from her own insurance company?

We have appreciated years of great service with Horton through our Client Analyst, Rose. Service is seamless and easy. Questions and claims are dealt with in a timely manner. Highly recommend their services. Jim & Amy