Generate weekly and monthly KPI reportDelivering daily purchasing report to the factoryWork with customer on inquiry, order fulfillment and complaintsWork with forwarder and carrier to ensure smooth in-transit and deliveryProcess invoices and accounts overdue follow upWork with technical support team and customers on quality issuesWork with all functional teams to best maintain relationship with customers and resolve customers' issuesDevelop new potential customersWork with management on new product introduction, availability and road-map