As one of Western New York's first HMOs, Independent Health covers approximately 355,000 people here and across the country with more than 100 plans, services and products. If you have any questions about your Independent Health account, feel free to contact us through one of the following links: Members - Contact Member Services for questions regarding your Independent Health plan, benefits, doctor information, etc. You may also use this link if you are having problems logging into our online system. FSA Members - Contact the FSA Department for questions regarding your FSA Account information. You may also use this link if you are having problems logging into our online system. Healthcare Professionals/Providers - Provider or Health Care offices may contact Provider Relations for billing inquiries, requests to become participating providers, or for general questions. Employers - Contact Employer Relations Brokers - Contact Broker Sales

One of America's largest health insurance organizations and an independent licensee of the Blue Cross Blue Shield Association, Highmark Inc. and its affiliated health plans work passionately to deliver high-quality, accessible, understandable and affordable experiences, outcomes and solutions to our customers. As the fourth-largest overall Blue Cross Blue Shield-affiliated organization, Highmark Inc. and its Blue-branded affiliates proudly cover the insurance needs of nearly 7 million members in Pennsylvania, Delaware, New York and West Virginia. Our diversified businesses also serve group customer and individual needs across the United States through dental insurance and other related businesses. We're proudly part of Highmark Health.

Lawley is a privately-owned, independent regional insurance firm specializing in property, casualty and personal insurance, employee benefits and risk management consulting and ranked among the top 100 Largest Insurance Brokers in the U.S., according to Business Insurance magazine. Locations in NY, NJ & CT. For over 60 years, Lawley’s team of more than 400+ associates have developed customized property, casualty, surety and benefits insurance programs for businesses and municipalities of all sizes along with personalized protection for individuals and their families. Lawley is consistently recognized as one of the Best Places to Work by Buffalo Business First. Headquartered in Buffalo, NY, Lawley has branch offices across New York in Amherst, Batavia, Fredonia, Plainview, Purchase and Rochester along with Darien, Connecticut and Florham Park, New Jersey. To find out more, visit lawleyinsurance.com

For more than 100 years, Merchants Insurance Group has provided quality property and casualty insurance to protect your business, home and car. Our mission is to be the property and casualty insurance company independent agents trust most to serve their valued customers. We sell our products through a network of independent insurance agents because we believe they provide policyholders with a broad range of products and insurance expertise. Merchants Insurance Group provides financial protection to policyholders in the Northeastern, Mid-Atlantic, and North Central United States. Merchants Insurance Group is comprised of Merchants Mutual Insurance Company and Merchants Preferred Insurance Company. Both companies are rated "A-"​ by the A.M. Best Company, a global credit rating company that focuses on the insurance industry. We are headquartered in Buffalo, New York and have offices in Buffalo and Hauppauge, New York; Bedford, New Hampshire; and Mt Laurel, New Jersey. Customer service, competitive rates, personalized attention and quality products make Merchants Insurance Group the insurance company of choice!

Walsh Duffield is a fifth-generation family-owned insurance agency dedicated to helping individuals and businesses proactively manage their risk to remain safe and well. We do this by providing you with access to commercial insurance, group benefits, and personal insurance programs from the nation’s leading carriers. With locations in Buffalo, Medina and Rochester, NY, Walsh Duffield is a local agency with national resources and capabilities. The professionals at Walsh Duffield strive to guide and educate, providing the tools to help clients make the best decisions regarding their insurance and risk management programs and to help them achieve long term success.

EMS Group was formed to provide our clientele with highly competitive products, counseling, and service, supported by an experienced and stable business organization, with quality people who share our commitment to excellence. We are a group of INDEPENDENT insurance agencies. We do not work for an insurance company; we work for you. We work on your side when you have a loss, and we follow through to see that you get fair, prompt payment. EMS Group represents a carefully selected group of financially sound, reputable insurance companies, and we place your policy with the company offering the best coverage at a competitive price. Services you can expect: •We complete an analysis of all your insurance needs. •We design a responsible protection program for you. •We select the insurance company or companies best suited to your situation. •We present you with a competitively priced proposal. •We move quickly to get fair, prompt settlement of your claims. •We periodically review the adequacy of your insurance program. •We look for ways to save you money.

Erie and Niagara Insurance Association is a property and casualty insurance company with over 275 independent agents marketing our products to over 84,000 policyholders in New York State. We have achieved an A.M. Best "A"​ rating since 1988. As a top writer of agri-business and farm properties, we also offer a wide range of commercial and personal niche products and are known for our “value added” claim service.

The specialty insurance brokerage Greene & Associates was founded in 1986, when William Greene resigned his position as vice president of a major national wholesaler with a vision of a specialty organization built to specifically serve the unique insurance needs of retail agents. After just a few months, Greene & Associates secured contracts with key specialty line companies and moved into its first office in Orchard Park, NY. Greene & Associates quickly established itself as an insurance leader in commercial, wholesale brokerage and underwriting.

NCAComp has more than 25 years of experience in the business of workers’ compensation claims administration. Formed in June of 1991, our company began as a licensed hearing representative and workers’ compensation claim administrator for self-insured employers. Since then, the company has grown and diversified, now working with clients nationwide to provide New York workers’ compensation, disability claims services, and ancillary services. NCAComp continues to provide workers’ compensation solutions to a diverse client base, which includes public and private organizations, insurance companies, nonprofits and government agencies. Our claims management expertise is proven in our company’s track record of growth, with clients reaching many different industries and our visible ability to adapt and maintain flexibility with our clients’ specific needs. By working with complicated and unique clients including the WCB and NY Liquidation Bureau, we have built our administrative services to be both efficient and impactful, which has only helped us to grow and better serve you. By combining a team-based approach to workers’ comp cost containment and our ability to leverage flexible technology – including in-house, telephonic field-based case management and medical bill review – we are able to provide our clients annual savings of thousands and effective claims management. Not only externally sustainable, NCAComp is proud to foster an internal environment that gives our employees the support to provide this excellence in claims and cost containment to you.

LM Group is a marketing company that helps clients define what they need to grow and succeed. We create targeted communications that engage our clients' audiences. LM Group provides content for web, print and social media, as well as social media management services, marketing strategy and implementation for clients worldwide ranging in size from startups to Fortune 500 firms. We work with companies, organizations and institutions in a broad range of industries including: life sciences and healthcare, finance, data management, interior design, home services, education, marketing, retail sales, industrial manufacturing and more.

By providing a comprehensive program that focuses on careful risk selection, cost containment, effective claim management and vigilant loss prevention, we have substantially reduced the frequency and severity of injuries. These efforts have reduced the overall operational costs and improved productivity in the industry we serve. Our effectiveness has been borne out in the results of the New York Lumbermen’s Insurance Trust Fund which we have administered since its inception in 1981. We are committed to building mutually beneficial and enduring relationships with our employees, members, suppliers and other business partners through loyalty, teamwork, training and technical support. We will continually strive to achieve and maintain member satisfaction with integrity and respect. We are committed to being the best in our field.