The key area of responsibility for this position was to provide exceptional customer service to customers, by serving quality food in a fast yet friendly manner. Tasks used to achieve this goal included: preparing work schedules for employees, overseeing staff training schedules, conducting performance evaluations, implementing crew recognition program, assisting in the training of new managers, monitoring and maintain labor controls, ensuring compliance with labor laws and health code, conducting product inventory, maintaining food cost controls and safety procedures, scheduling truck deliveries, receiving food and beverage deliveries, checking delivery contents to verify product quality and quantity, compiling and balancing cash receipts at the end of the shift, performed various financial activities such as cash handling, deposit preparation, and payroll reports.