• Facilitated in medical care for high-volume patient loads (40-60 patients per day) by evaluating individuals for appointment while maintaining a personable, compassionate demeanoro Assumed role of assisting busiest physician within 4 months and no prior medical assisting experience due to strong performance and responding promptly to new instruction and criticismo Provided physician with detailed notes from patient interview, accurately summarizing symptoms and updating patient file to provide consistent, quality care• Improved patient flow and organization by adapting to schedule daily, finding more efficient combinations of patient rooming tasks, and delegating duties to other members; managed multiple providers’ schedules simultaneously by making proactive decisions and prioritizing tasks to ensure patients were roomed in a timely manner• Enhanced care by assisting in communication and health education regarding sensitive topics between patient, family, and physician, actively listening to their needs and building trust with long-term patients• Effectively handled multiple administrative duties, such as email, filing, and communicating with families and businesses via multi-phone line system