A non-captive or independent insurance agent is a licensed insurance agent who represents multiple insurance companies and is not tied to any one insurer. Here are some key features of non-captive agents:
Example: Let's say that a person is in the market for auto insurance. They could choose to work with a captive agent who represents only one insurance company, or they could choose to work with a non-captive agent who represents multiple insurance companies. The non-captive agent would take the time to understand the person's driving habits, lifestyle, and other factors that might impact their insurance needs. The agent could then shop around and compare policies from multiple insurers to find the best coverage and rates for that person.
In this example, the non-captive agent provides the person with more flexibility, personalized service, and objective advice than a captive agent who is limited to selling policies from only one insurer. The non-captive agent also has the ability to earn commissions from multiple insurers, which gives them an added incentive to find the best coverage and rates for their clients.